Venus Stores has installed more billing counters in its stores to reduce waiting time for customers. This will help the store improve its _____.
A)reciprocity
B)process loss
C)satisficing
D)effectiveness
E)entropy

Question

Quizplus · Accepted Answer

Installing more billing counters in stores will help Venus Stores improve its effectiveness by reducing the waiting time for customers, thus improving customer satisfaction and increasing sales. Reciprocity refers to the idea of giving something in return for receiving something, process loss refers to the decrease in efficiency that can occur when working in a group, satisficing refers to making a decision that is good enough rather than searching for the optimal solution, and entropy refers to the gradual decline into disorder or randomness. None of these concepts are directly related to installing more billing counters in stores to improve customer service.

Venus Stores Has Installed More Billing Counters in Its Stores