Question 1

The motivation to manage tends to be higher among managers at higher levels in the organization than it is among managers at lower levels in the organization.

Accepted Answer

This is because managers at higher levels have greater responsibility, decision-making authority, and influence over the success of the organization. They also have more at stake, including their own careers and the performance of the entire organization. As a result, they are usually more motivated to manage effectively and achieve the goals of the organization.

Question 2

Which of the following statements is true about planning?

Accepted Answer

Planning helps organizations set goals, clarify objectives, and establish strategies to achieve them. This guides decision-making, resource allocation, and performance improvement across various levels of management, which ultimately leads to better organizational performance.

Question 3

MCRS Inc. realized that there were some technical defects in the new manufacturing plants it was building. Technical specialists were sent to the site to correct the issues. This scenario illustrates the _____ function of management.

Accepted Answer

The scenario illustrates the controlling function of management, as technical specialists were sent to the site to correct the issues, which is a step to ensure that the performance of the manufacturing plants is meeting the desired goals and standards.

Question 4

Jane is in charge of her Rotary Club's annual fund-raising auction. She will decide who will ask local businesses for prizes, determine the site of the event, and decide who will sell tickets to customers, and who will work the night of the auction. She is engaged in the management function of _____ .

Accepted Answer

Jane is involved in organizing, as she is deciding who will perform what tasks and organizing the resources, such as the location and prizes, for the event. Planning, controlling, leading, and resource allocation may also be involved in the overall management of the auction, but they are not specifically mentioned in the given scenario.

Question 5

When Ruth was hired to be the second-in-command at Graham Mailing Services, she was told that her role involved dealing with employees to make sure that they got mailing done to customers' specifications. She was supposed supervise the work of her employees and make sure that they did their job well. Ruth's job was in:

Accepted Answer

Ruth's job involves supervising employees and ensuring they do their job well, which falls under the category of management.

Question 6

Trent Automobiles was expecting a large shipment of metal the previous week. But three weeks later, the shipment still hadn't arrived. A lot of time was lost and the expenses shot up. This will result in a lack of:

Accepted Answer

The delay in the shipment caused a loss of efficiency as time and expenses were wasted.

Question 7

Fruitlicious is a fruit juice manufacturing company. The company ensures that all the raw materials are used well and minimal waste is produced. The juice extraction and packaging units are designed in such way that quality is maintained with minimal costs. It can be said that Fruitlicious demonstrates _____.

Accepted Answer

Fruitlicious demonstrates efficiency by ensuring that all raw materials are used well and minimal waste is produced. The juice extraction and packaging units are designed in such a way that quality is maintained with minimal costs.

Question 8

Providing a great shopping experience for customers is one of the most important organizational objectives of Purple Fashions Inc., a clothing store. The company has a committed customer service professionals who ensures that the customers get exactly what they want. Purple Fashions has become a popular name because of this. The clothing store demonstrates _____.

Accepted Answer

Purple Fashions Inc. demonstrates effectiveness by providing a great shopping experience for customers and becoming a popular name as a result.

Question 9

The function of _____ typically involves deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom in the company.​

Accepted Answer

The function of organizing involves determining the structure of the organization, including job roles, decision-making processes, and reporting relationships. It is about arranging resources including people, materials, and equipment to achieve the goals of the company. This function involves identifying tasks that need to be performed, dividing them into smaller tasks, and delegating them to individuals or groups within the organization.

Question 10

A marine drill instructor is motivating new recruits to challenge themselves. Which management function is he engaged in?

Accepted Answer

The marine drill instructor is engaged in the management function of leading, as he is motivating the new recruits to challenge themselves.

Question 11

The top mistake made by managers who were derailed from their fast track up the managerial ranks was that they didn't develop or possess the necessary technical skills.

Accepted Answer

According to research, the top mistake made by managers who were derailed from their fast track up the managerial ranks was that they had problems with interpersonal relationships or communication skills, not technical skills.

Question 12

Managers must strive for _____, which is accomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction.

Accepted Answer

Efficiency is focused on doing things right while effectiveness is focused on doing the right things. Therefore, managers must strive for effectiveness in order to accomplish tasks that help fulfill organizational objectives such as customer service and satisfaction.

Question 13

A management study discovered that companies that invest in their people will create long-term competitive advantages difficult for other companies to duplicate.

Accepted Answer

The statement is true according to the management study.

Question 14

After Hayworth Publishers realized that it was incurring losses, it set new objectives. These objectives were to increase revenues by at least 5 percent and reduce net losses by at least 80 percent. Which management function is used to set these goals and help the company meet them?

Accepted Answer

Setting objectives or goals is a key aspect of the planning function in management.

Question 15

_____ refers to monitoring progress toward goal achievement and taking corrective action when needed.

Accepted Answer

Controlling refers to monitoring progress toward goal achievement and taking corrective action when needed. Planning involves setting goals and objectives, organizing involves arranging resources to achieve those goals, leading involves directing and motivating individuals to work towards those goals, and motivating involves inspiring and encouraging individuals to do their best.

Question 16

_____ involves determining organizational goals and the means for achieving them.

Accepted Answer

The answer of _____ involves determining organizational goals and the...

Question 17

Venus Stores has installed more billing counters in its stores to reduce waiting time for customers. This will help the store improve its _____.

Accepted Answer

Installing more billing counters in stores will help Venus Stores improve its effectiveness by reducing the waiting time for customers, thus improving customer satisfaction and increasing sales. Reciprocity refers to the idea of giving something in return for receiving something, process loss refers to the decrease in efficiency that can occur when working in a group, satisficing refers to making a decision that is good enough rather than searching for the optimal solution, and entropy refers to the gradual decline into disorder or randomness. None of these concepts are directly related to installing more billing counters in stores to improve customer service.

Question 18

Stay Live!, a celebrity magazine, realized that there was a factual error in one of its issue. The magazines were swiftly retracted before it becoming a big problem. Which management function was used here?

Accepted Answer

The management function used here is controlling, as the magazine realized a mistake and took quick action to retract the magazines before the error caused any bigger problems. Controlling is the management function that involves monitoring and evaluating performance and taking corrective action as necessary.

Question 19

A business school administrator is determining how the classes will be scheduled, which rooms to allocate, and who will teach each specific class. Which management function does this exemplify?

Accepted Answer

This exemplifies the organizing function of management as it involves arranging resources (rooms, teachers) and assigning tasks (class scheduling) to achieve organizational goals (efficient running of a business school).

Question 20

____ is defined as getting work done through others.

Accepted Answer

Management is the process of getting work done through others. Divestment is the process of selling off assets or businesses. Deskilling is the reduction in the skill level required to perform a job. Strategizing is the process of creating and implementing strategies. Consulting is a profession where individuals provide expert advice to organizations.

Quiz 1: Management