Question 1

One of Taylor's scientific management principles concerned how workers should be selected.

Accepted Answer

Taylor believed that workers should be selected based on their abilities and qualifications for a specific task, rather than just based on seniority or personal relationships.

Question 2

Management ideas and practices have been used from the earliest times of recorded history.

Accepted Answer

Management ideas and practices can be traced back to ancient civilizations like the Sumerians, Egyptians, and Greeks. For example, the Code of Hammurabi in ancient Babylon included laws related to trade, commerce, and management of resources.

Question 3

In the context of bureaucratic management, most employees would argue that bureaucratic managers emphasize punishment for noncompliance much more than rewards for compliance.

Accepted Answer

Bureaucratic management follows a strict set of rules, and noncompliance is typically met with punishment. Rewards for compliance are not emphasized as much, if at all.

Question 4

According to Weber's bureaucratic management, people should lead by virtue of their rational-legal authority.

Accepted Answer

Weber emphasized that leaders in a bureaucratic management system should have authority based on their rational-legal position and not on personal characteristics or charisma.

Question 5

According to the principles of scientific management, work and responsibility for the work, should be divided equally between workers and management.

Accepted Answer

According to the principles of scientific management, developed by Frederick Taylor, there is an emphasis on the division of work and responsibility between workers and management. Workers are responsible for executing tasks, while management's role involves planning, organizing, and controlling the work environment to ensure efficiency.

Question 6

Henri Fayol classified management functions into five categories.

Accepted Answer

Henri Fayol classified management functions into five categories: planning, organizing, commanding, coordinating, and controlling.

Question 7

According to Fayol's fourteen principles of management, esprit de corps is a source of major organizational conflict.

Accepted Answer

According to Fayol's fourteen principles of management, esprit de corps refers to the principle of promoting team spirit and unity among employees, which can help improve organizational performance by creating a sense of common purpose and shared goals. It is not a source of major organizational conflict, but rather a means of fostering cooperation and collaboration within the workplace.

Question 8

The point of integrative conflict resolution is to have both parties indicate their preferences and then work together to find an alternative that meets the needs of both.

Accepted Answer

Integrative conflict resolution aims to find a mutually beneficial solution that takes into account the preferences and needs of both parties involved in the conflict.

Question 9

Weber's concept of bureaucratic management supported qualification-based hiring and merit-based promotion.

Accepted Answer

Weber believed that hiring and promotion should be based on qualifications and merit rather than personal connections or favoritism. This helped to ensure that the most competent individuals were selected for positions and that they were promoted based on their performance rather than other factors.

Question 10

According to Chester Barnard, for many managerial requests or directives, there is a zone of indifference in which managers don't really care if the request is met or the directive is performed.

Accepted Answer

Chester Barnard proposed that within the zone of indifference, employees are indifferent to managerial requests or directives, meaning they will comply without objection as long as the request falls within this zone. It's not about managers not caring if the request is met, but about employees being willing to comply without resistance.

Question 11

Frederick Taylor was the father of systems management.

Accepted Answer

Frederick Taylor is considered the father of scientific management, not systems management.

Question 12

Mary Parker Follett believed that managers could best deal with conflict through compromise.

Accepted Answer

Mary Parker Follett believed in collaborative conflict resolution, where both parties work together to find a solution that meets both their needs rather than compromising.

Question 13

Technological management involves managing the production of goods and services.

Accepted Answer

The answer of Technological management involves managing the production of...

Question 14

For most of humankind's history, people have commuted to and from their place of work.

Accepted Answer

Historically, most people worked in or near their homes, with the concept of commuting to work becoming widespread with the industrial revolution and the growth of cities.

Question 15

After the Industrial Revolution, jobs mostly occurred in large, formal organizations where hundreds of people worked under one roof.

Accepted Answer

This is true, as the Industrial Revolution led to the creation of large factories and companies that required many workers to all gather in one location to perform their tasks.

Question 16

Time study allows each task or job to be broken down into separate motions. Once this is done, unnecessary or repetitive motions can be eliminated.

Accepted Answer

The answer of Time study allows each task or job...

Question 17

A Gantt chart can be used to track informal communication paths.

Accepted Answer

A Gantt chart is a visual representation of a project schedule and is primarily used to track the planned timeline and progress of tasks and activities. It does not track informal communication paths.

Question 18

Frank and Lillian Gilbreth studied the psychology of groups.

Accepted Answer

Frank and Lillian Gilbreth were pioneers in the field of industrial engineering, focusing on time and motion studies to improve workplace efficiency, rather than specifically studying the psychology of groups.

Question 19

According to bureaucratic management principles, those higher in the chain of command do not have the right to give commands, take action, and make decisions concerning activities occurring anywhere below them in the chain.

Accepted Answer

According to bureaucratic management principles, those higher in the chain of command do have the right to give commands, take action, and make decisions concerning activities occurring anywhere below them in the chain. This hierarchical structure ensures order and efficiency by establishing clear lines of authority and responsibility.

Question 20

The Hawthorne Studies proved that financial incentives were not necessarily the most important motivator for workers.

Accepted Answer

The Hawthorne Studies revealed that social and psychological factors, such as recognition and attention from management, were more important motivators for workers than financial incentives alone.

Quiz 2: The History of Management