What process allows top management to diagnose the management styles of supervisors, identify potential "people" problems, and take corrective action with individual supervisors as necessary?
A) strategic performance appraisal
B) organizational development
C) upward feedback
D) critical incidents

Question

Quizplus · Accepted Answer

Upward feedback allows top management to gather feedback from employees about their supervisors, which can be used to diagnose management styles and identify potential problems. Corrective action can then be taken with individual supervisors as necessary. Strategic performance appraisal and critical incidents may provide some insight into management styles, but they are not designed specifically for this purpose. Organizational development is more focused on improving overall organizational performance and effectiveness, rather than individual management styles.

What Process Allows Top Management to Diagnose the Management Styles