The relationships between customer requirements, product attributes, and design specification can be captured by what tool?
A) Foundation of design
B) Villa of excellence
C) Edifice of engineering
D) House of quality

Question

Quizplus · Accepted Answer

The tool that captures the relationships between customer requirements, product attributes, and design specification is the House of Quality, which is a key component of Quality Function Deployment (QFD). The House of Quality is a matrix that visually links customer requirements to specific engineering characteristics, and assesses how well the product design meets those requirements.

The Relationships Between Customer Requirements, Product Attributes, and Design Specification