On a service blueprint, the line that delineates between the activities that the customer sees and those not seen by customers is called the?
A) Line of demarcation
B) Line of separation
C) Line of delineation
D) Line of visibility

Question

Quizplus · Accepted Answer

The line that separates the activities that the customer sees and those that are not visible to the customer is called the line of visibility.

On a Service Blueprint, the Line That Delineates Between the Activities