Question 1

Where are perception checks most likely to work well?

Accepted Answer

Perception checks are most effective in low context cultures because these cultures rely more on explicit communication and direct exchange of information, making it easier to clarify and confirm perceptions directly.

Question 2

"I'm not sure why you bought me that present. Maybe you were hoping I wouldn't be angry at you because of what you said last night. I'd like to know what your reason was." What is missing from this perception check?

Accepted Answer

The statement only provides one interpretation of the behavior, lacking alternative perspectives or interpretations, which is essential for a comprehensive perception check.

Question 3

Gladys assumes that all her colleagues are willing to work overtime because she believes people do whatever it takes to get the job done. A report is due, and Gladys assumes that her team will all stay late to get it done; however, no one is willing to do so. Which attribution error does this scenario demonstrate?

Accepted Answer

Gladys is making an attribution error by assuming that her colleagues share her belief and willingness to work overtime to complete tasks. This reflects the error of assuming others are similar to us in their attitudes and behaviors.

Question 4

Jack and Mary share an office. Jack complains that Mary is disorganized, which makes his workspace untidy. Mary thinks there is nothing wrong with being disorganized and that Jack has to relax. As they listen to each other, they begin to change their viewpoints. What step in the perception process is this an example of?

Accepted Answer

Negotiation is the step in the perception process where individuals influence each other's perceptions and come to a mutual understanding or agreement. Jack and Mary are listening to each other and changing their viewpoints, which is an example of negotiation.

Question 5

What is the best course of action when you can't find any reasons to accept the behaviour of another person?

Accepted Answer

The answer of What is the best course of action...

Question 6

Which cognitive framework allows individuals to organize perceptual data that they have selected from the environment, including physical, role, interaction, psychological, and membership constructs?

Accepted Answer

Perceptual schemata is the cognitive framework that allows individuals to organize perceptual data that they have selected from the environment, including physical, role, interaction, psychological, and membership constructs. Perceptual selection is the process of selecting specific stimuli from the environment to process. Perceptual filters refer to the personal biases or predispositions that influence how individuals perceive and interpret information. Perceptual stereotyping is a specific type of cognitive bias where individuals make assumptions about someone based on their group membership.

Question 7

Which term refers to the exaggerated beliefs associated with a perceptual categorizing system?

Accepted Answer

Stereotypes refer to the exaggerated beliefs that people hold about a group of individuals based on their membership in that group. Stereotypes are often formed based on limited or incomplete information, and can lead to biased judgments and discriminatory behavior.

Question 8

Soren discovers that doing business in Tokyo is different than in Calgary. His attempts to use perception checking to clarify communication with his Japanese clients are considered by them to be aggressive and threatening. Why is this?

Accepted Answer

The answer of Soren discovers that doing business in Tokyo...

Question 9

Lee is from a part of the world where it is considered proper to stand very close to the person with whom you are conversing. When Lee came to Canada, he felt most Canadians were somewhat unfriendly and reserved because when he spoke with Canadians, they stood notably farther away from him. What is interfering with Lee's communication?

Accepted Answer

Lee's cultural background and beliefs are influencing his perception and judgement of Canadian communication norms, which is the definition of ethnocentrism.

Question 10

How is empathy related to perception?

Accepted Answer

Empathy involves trying to understand and feel what another person is experiencing. Perception involves taking in information from the environment through our senses and making sense of it. When we try to perceive things from someone else's point of view, we are using our perceptual abilities to gain a better understanding of their experience, which can facilitate empathy. Therefore, D is the correct choice.

Question 11

What does the pillow method do?

Accepted Answer

The answer of What does the pillow method do?
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Question 12

Which term refers to the tendency to form an overall negative impression based on one negative characteristic?

Accepted Answer

Devil effect refers to the tendency to form an overall negative impression based on one negative characteristic. It is the opposite of halo effect, which is the tendency to form a positive impression based on one positive characteristic. Attribution refers to the process of making inferences about the causes of behavior. Stereotyping refers to the tendency to make assumptions about individuals based on group membership.

Question 13

Which term refers to the tendency to form an overall positive impression based on one positive characteristic?

Accepted Answer

The term that refers to the tendency to form an overall positive impression based on one positive characteristic is the halo effect.

Question 14

Tom has been travelling abroad for over a month and he is getting homesick. He starts to notice maple leaf emblems on Canadian backpacks more than before. What is this an example of?

Accepted Answer

This is an example of selection, as Tom is actively choosing to notice and focus more on the maple leaf emblems due to his feeling of homesickness.

Question 15

Harold judges Ahmet harshly when he makes a mistake at work, and he complains that Ahmet never listens. Recently Harold made a mistake at work, and he believed that his mistake was due to unclear directions. Which attribution error is this an example of?

Accepted Answer

This is an example of self-serving bias, as Harold is attributing his mistake to external factors (unclear directions) rather than accepting responsibility for his own actions.

Question 16

Your textbook highlighted the personal story of Christa Kilvington. Christa discusses how different people talk to her based on what they know about her. Why does Christa believe she is being treated disrespectfully by some people?

Accepted Answer

The answer of Your textbook highlighted the personal story of...

Question 17

Professor Black is teaching a class on the elements of perception checking. Which statement describes the components that he will present?

Accepted Answer

Perception checking involves describing the behavior you observed and then asking for clarification to ensure your interpretation is correct. This helps in understanding the other person's perspective accurately.

Question 18

As you were listening to a news report, you heard Detective Morris state that black youth are much more likely to be stopped and searched by the police than youth from other racial backgrounds. What does this demonstrate?

Accepted Answer

This statement demonstrates stereotyping, as it involves generalizing a behavior or characteristic to an entire group based on the actions or traits of some individuals within that group.

Question 19

What is necessary to best understand another person's perception of a problem?

Accepted Answer

The best way to understand another person's perception of a problem is to directly talk with the person. This allows for active listening, open communication, and the ability to ask clarifying questions. It also creates a space for mutual understanding and respect. Assuming the person's social role or spending time in their culture or subculture can provide some valuable context, but it does not necessarily guarantee a deep understanding of their unique perspective on the problem. Experiencing physiological differences can also provide context, but it is not relevant unless it directly relates to the problem being addressed.

Question 20

Jacob and Sue view a series of events in different ways: Jacob says that he goes out drinking with the guys because she always fusses at him when he gets home; Sue says she fusses at him when he gets home because he always goes out drinking after work. Which term refers to this gap in perception between Jacob and Sue?

Accepted Answer

Punctuation in communication theory refers to the way in which people mark out and organize their experiences in a sequential manner to make sense of events. Jacob and Sue are each punctuating the sequence of events differently to explain their behavior, leading to a gap in perception.

Quiz 3: Perception: What You See Is What You Get