A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table. The data collected from the past week's diners appear in the following table.
Using a classic Pareto analysis, what bottom categories comprise about 20% of the total complaints?
A) Order mistake, Too expensive, Food temperature
B) Slow service, Order mistake
C) Food taste, Food temperature, Slow service
D) Food taste, Table/utensils dirty

Question

A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table. The data collected from the past week's diners appear in the following table. 
Using a classic Pareto analysis, what bottom categories comprise about 20% of the total complaints?
A) Order mistake, Too expensive, Food temperature 
B) Slow service, Order mistake 
C) Food taste, Food temperature, Slow service 
D) Food taste, Table/utensils dirty

Quizplus · Accepted Answer

The Answer of A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table. The data collected from the past week's diners appear in the following table. 
Using a classic Pareto analysis, what bottom categories comprise about 20% of the total complaints?
A) Order mistake, Too expensive, Food temperature 
B) Slow service, Order mistake 
C) Food taste, Food temperature, Slow service 
D) Food taste, Table/utensils dirty

A Restaurant Manager Tracks Complaints from the Diner Satisfaction Cards