The performance measure which answers the question "Are we maintaining our ability to change and improve?" is:
A) internal business processes.
B) customer.
C) financial.
D) learning and growth.

Question

Quizplus · Accepted Answer

The learning and growth perspective focuses on the organization's ability to acquire and utilize knowledge, improve systems and processes, and develop its employees. By monitoring and improving this perspective, the organization can ensure that it is maintaining its ability to change and improve in the long run. Therefore, the best choice is D.

The Performance Measure Which Answers the Question "Are We Maintaining