Question 1

Because it is likely that U.S.employees will change jobs 12 times in their career, employees should be ___________ learners and continually upgrade their skill set.

Accepted Answer

The answer of Because it is likely that U.S.employees will...

Question 2

In general, as level of degree attainment increases, the unemployment rate __________.

Accepted Answer

The answer of In general, as level of degree attainment...

Question 3

*As a way to identify trust factors for information, Santa Clara University helped to establish The Trust Project, which recommends all of these practices EXCEPT:
A)checking the source of the information
B)know what you are reading-differentiate between opinion and fact
C)only read information from the same source
D)know who wrote the story and their expertise

Accepted Answer

The Trust Project recommends checking the source of the information, knowing what you are reading (differentiating between opinion and fact), and knowing who wrote the story and their expertise. However, it does not recommend only reading information from the same source. In fact, it is important to seek out multiple sources and compare information to ensure accuracy and avoid bias. The Trust Project does not recommend only reading information from the same source as a trust factor for information. Rather, it encourages consumers to seek out diverse sources and perspectives to ensure a well-rounded understanding of the topic.

Question 4

A shamrock organization
A)prevents flexible staffing in an organization.
B)is comprised of one-third regular employees, one-third temporary employees, and one-third offshore employees.
C)is the current structure of most organizations in the United States.
D)increases full-time employment rates in the overall economy.

Accepted Answer

A shamrock organization is comprised of one-third regular employees, one-third temporary employees, and one-third offshore employees. It allows for flexible staffing and cost savings for the company. A shamrock organization is composed of three sectors: core employees, contingent workers (such as temporary or part-time employees), and outsourced workers (such as offshore employees). This allows for flexibility in staffing and cost-effectiveness for the organization.

Question 5

*How a company manages your data and respects your privacy is a(n) _____ decision.
A)investor
B)ethical
C)human resources
D)accounting

Accepted Answer

How a company manages customer data and privacy is related to ethical considerations. It involves considerations such as transparency, consent, fair use of data, and data protection. While accounting, human resources, and investor decisions may have an impact on how a company handles data, the ethical considerations should be prioritized in the decision-making process. How a company manages and respects data and privacy is an ethical decision. It involves moral principles and values surrounding privacy, transparency, and trust. Intentionally mishandling data can lead to legal and reputational consequences, making it a significant ethical consideration for businesses. The other options mentioned (investor, human resources, and accounting) do not necessarily relate directly to data management and privacy.

Question 6

*Which of these management eras was most like the Les Schwab era?
A)Dick Borgman era
B)G.Phillip Wick era
C)Jack Cuniff era
D)Jeremiah Cook era

Accepted Answer

The answer of *Which of these management eras was most...

Question 7

In analyzing trends that present challenges for organizational behavior, which of the following is INCORRECT?
A)Outsourcing offshore presents a challenge managing teams of different nationalities and culture.
B)A flattening world creates an uneven playing field with regard to information access.
C)Sustainable business practices are those that meet present needs without compromising the needs of future generations.
D)"Moore's Law" suggests that computing power doubles every two years.

Accepted Answer

A flattening world actually refers to the leveling of the playing field in terms of access to information, contrary to the statement that it creates an uneven playing field.

Question 8

*The control an individual has over their own online information collection, storage, and reporting is
A)data privacy
B)online permissions
C)ethical data
D)flatworld sourcing

Accepted Answer

Data privacy refers to the control an individual has over their own online information collection, storage, and reporting. It encompasses the right to determine how personal information is collected, used, and shared by others, as well as the ability to access, correct, or delete that information as needed. Data privacy refers to the control and protection of personal information, including online information. It encompasses the right to control the collection, storage, and sharing of one's personal information.

Question 9

*Townshend's Tea Company has created a corporate culture of _____ practices.

Accepted Answer

The answer of *Townshend's Tea Company has created a corporate...

Question 10

Which of the following statements is INCORRECT with regard to trends that organizational behavior is addressing?
A)The workforce is getting younger and thus their integration into most organizations will be seamless.
B)Organizations will likely become "shamrock-shaped" in the future.
C)The world is "flattening" so information access is increasing.
D)Outsourcing is becoming a way of life in many organizations.

Accepted Answer

The statement that the workforce is getting younger and their integration into most organizations will be seamless is incorrect. While it is true that the workforce is getting younger, it does not necessarily mean that their integration into most organizations will be seamless. Diversity and generational differences can pose challenges for organizations and require intentional efforts to promote inclusion and collaboration. The statement that the workforce is getting younger and their integration into most organizations will be seamless is incorrect. While the workforce is indeed getting younger, research has shown that there can be challenges in integrating younger generations into the workplace due to differences in values, communication styles, and work expectations.

Question 11

*At Les Schwab Tire Centers, Inc., the founder built a corporate culture based on
A)low prices
B)excellent customer service
C)big dividends to shareholders
D)tax incentives from the town where the business is located

Accepted Answer

Les Schwab Tire Centers, Inc. is known for its exceptional customer service, which has become a core part of its corporate culture. Founder Les Schwab instilled the importance of treating customers with respect and going above and beyond to meet their needs, and this has helped to differentiate the brand from its competitors. Les Schwab Tire Centers, Inc. is known for their exceptional customer service, which is evident in their motto, "Doing the right thing since 1952." This culture was instilled by the founder, Les Schwab, who believed in providing personalized and honest service to every customer. The other options, such as low prices and big dividends, may be goals of the company, but they do not reflect the core of their culture. Additionally, tax incentives may be a benefit to the business, but they do not determine the culture.

Question 12

The systematic study and application of knowledge about how individuals and groups act within the organizations where they work is called ________ _____________.

Accepted Answer

The answer of The systematic study and application of knowledge...

Question 13

*Schwab used a profit sharing plan to
A)maintain job satisfaction
B)keeps his investors happy
C)reward only the sales team
D)reward only the mechanics

Accepted Answer

Schwab used a profit sharing plan to maintain job satisfaction among all employees, not just the sales team or mechanics. By providing a share of the profits to all employees, it encouraged teamwork and dedication to the success of the company as a whole. It also helped in keeping employees motivated and invested in the company's success. Schwab used a profit sharing plan as a way to maintain job satisfaction among all employees, not just the sales team or mechanics. This incentivized everyone to work towards the company's success and share in the profits, which could potentially lead to a happier and more motivated workforce. Additionally, happy employees can help keep investors happy by creating a positive work environment and potentially driving profits even higher.

Question 14

Offshoring is
A)asking an outside organization to perform functions that could have been performed within the organization.
B)the movement of a business practice from one country to another country.
C)purchasing a firm from a foreign country.
D)most prevalent in the auto industry.

Accepted Answer

Offshoring refers to the practice of moving a business practice from one country to another country. This is often done to take advantage of lower labor costs or to access a larger pool of skilled workers. It is different from outsourcing, which involves asking an outside organization to perform functions that could have been performed within the organization, and from purchasing a firm from a foreign country. Offshoring is not limited to any specific industry, but is found across a wide range of businesses. Offshoring refers to the movement of a business practice from one country to another country. It often involves outsourcing a business function to a company located in another country to take advantage of lower costs or specialized expertise.

Question 15

The three key levels of analysis in organizational behavior are ________, _______________ and _________________.

Accepted Answer

The answer of The three key levels of analysis in...

Question 16

Nancy is the new employee and Maureen has decided to talk to her about the dress policy in the firm, the manner in which expense reports are filled out, the employees that tend to sit together at lunch, and various other related issues.Maureen is offering a look at the company's culture that is at the ______________ level of analysis.

Accepted Answer

The answer of Nancy is the new employee and Maureen...

Question 17

*The new management team at Les Schwab Tire Centers, Inc.appears to be changing from a customer service focus to a
A)environmental focus
B)job generating focus
C)employee-ownership focus
D)administrative focus

Accepted Answer

The article mentions that the new CEO has implemented changes such as restructuring the company's leadership and centralizing decision-making, which suggest a shift towards an administrative focus. There is no mention of an environmental, job generating, or employee-ownership focus. The article states that the new CEO, Jack Cuniff, and his team have implemented a "streamlining plan" which includes reducing "red tape and bureaucracy" and increasing "efficiencies." This suggests a shift towards an administrative focus, rather than a focus on environmentalism, job creation, or employee ownership.

Question 18

Effective organizations feature role __________, information sharing and performance feedback.

Accepted Answer

The answer of Effective organizations feature role __________, information sharing...

Question 19

*_____ are for-profit companies which seek to use the power of the markets to help environmental and social issues while maintaining rigorous standards of transparency, accountability, and social and environmental performance.

Accepted Answer

The answer of *_____ are for-profit companies which seek to...

Question 20

Maurice is trying to understand why Mary agrees with him about the cost of the manufacturing program when he talks with her on the phone, but is vehemently opposed when they are in a department meeting.Maurice needs to analyze this issue at the ____________ level.

Accepted Answer

The answer of Maurice is trying to understand why Mary...

Quiz 1: Organizational Behavior

Because it is likely that U.S.employees will change jobs 12 times in their career, employees should be ___________ learners and continually upgrade their skill set.

In general, as level of degree attainment increases, the unemployment rate __________.

*As a way to identify trust factors for information, Santa Clara University helped to establish The Trust Project, which recommends all of these practices EXCEPT:

A shamrock organization

*How a company manages your data and respects your privacy is a(n) _____ decision.

*Which of these management eras was most like the Les Schwab era?

In analyzing trends that present challenges for organizational behavior, which of the following is INCORRECT?

*The control an individual has over their own online information collection, storage, and reporting is

*Townshend's Tea Company has created a corporate culture of _____ practices.

Which of the following statements is INCORRECT with regard to trends that organizational behavior is addressing?

*At Les Schwab Tire Centers, Inc., the founder built a corporate culture based on

The systematic study and application of knowledge about how individuals and groups act within the organizations where they work is called _____.

*Schwab used a profit sharing plan to

Offshoring is

The three key levels of analysis in organizational behavior are , _ and ___________.

*The new management team at Les Schwab Tire Centers, Inc.appears to be changing from a customer service focus to a

Effective organizations feature role __________, information sharing and performance feedback.

*_____ are for-profit companies which seek to use the power of the markets to help environmental and social issues while maintaining rigorous standards of transparency, accountability, and social and environmental performance.

Maurice is trying to understand why Mary agrees with him about the cost of the manufacturing program when he talks with her on the phone, but is vehemently opposed when they are in a department meeting.Maurice needs to analyze this issue at the ____________ level.