If the customer's problem is not solved by any of the products or services the salesperson sells,then it is most appropriate for the salesperson to:
A)recommend another source
B)ask more summary questions
C)request a second meeting in the future
D)repeat the need-satisfaction presentation
E)conduct a team-selling presentation to persuade the customer

Question

Quizplus · Accepted Answer

If none of the products or services the salesperson sells can solve the customer's problem, it is best for the salesperson to recommend another source. The salesperson should maintain a helpful and informative attitude towards the customer and provide them with the best possible solution for their needs. Recommending another source that can better meet the customer's needs builds trust with the customer and can potentially lead to future business opportunities.

If the Customer's Problem Is Not Solved by Any of the Products