Which service behavior is LEAST important in business-to-business selling?
A)returning customer phone calls promptly
B)communicating information concisely
C)showing a willingness to be helpful
D)speeding up the closing process
E)demonstrating professionalism

Question

Quizplus · Accepted Answer

Speeding up the closing process may be important in certain B2B sales situations, but it is not universally the least important service behavior. However, compared to returning customer phone calls promptly, communicating information concisely, showing a willingness to be helpful, and demonstrating professionalism, it is generally less critical to B2B selling success.

Which Service Behavior Is LEAST Important in Business-To-Business Selling