Which term refers to the process by which a salesperson uncovers and clarifies a customer's problem,works with the customer to create a vision of how things could be better,and then develops a plan for implementing the vision?
A)product development
B)quality control
C)field testing
D)solution selling
E)product configuration

Question

Quizplus · Accepted Answer

The term that refers to the process described is solution selling. Solution selling involves actively listening to a customer's needs and then offering a customized solution that addresses those needs. It requires the salesperson to have a deep understanding of the customer's business and to work collaboratively with the customer to develop a plan for achieving their goals.

Which Term Refers to the Process by Which a Salesperson