
The three prescriptions for developing a customer strategy focus on(1)the customer's buying process,(2)why customers buy,and(3)negotiating the transaction.
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Q8: Which term refers to a cross-functional team
Q9: The concept"Treat different customers differently"is based on
Q10: RealPlan sells a calendar/messaging/paperwork center that helps
Q11: Which type of selling appeals to buyers
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Q14: A(n)_ is a carefully conceived plan that
Q15: A habitual rebuy is characterized by perceived
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Q17: Customers have so much power in the
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