Question 1

Which statement is true about using a collaborative approach to managing conflict?
A) It results in high satisfaction of relationships.
B) Participants experience fewer disputes.
C) Participants experience better long-term outcomes.
D) All of the options are correct.

Accepted Answer

A collaborative approach to managing conflict often leads to high satisfaction in relationships because it involves open communication and mutual respect, which can reduce the frequency of disputes and result in better long-term outcomes for all parties involved.

Question 2

By using integrative agreements, partners are engaging in a collaborative approach that yields a win-win solution.

Accepted Answer

Integrative agreements involve collaboration between parties to find solutions that satisfy the interests of all involved, leading to outcomes where everyone benefits or "wins."

Question 3

In which type of avoidance do people communicate in a negative manner and then abandon the encounter?
A) Separation
B) Pseudo-conflict
C) Sniping
D) Accommodation

Accepted Answer

Sniping refers to the behavior where individuals communicate in a negative manner and then leave the situation or "abandon the encounter." This can be a way to avoid direct confrontation or the discomfort of dealing with the conflict.

Question 4

Frank influences his partner, Alicia, and seems to always get her to comply with his needs and wishes. However, it seems she always has to accommodate to his needs. What short-term conflict resolution form is Frank demonstrating?
A) Separation
B) Domination
C) Compromise
D) Competition

Accepted Answer

Domination is a form of conflict resolution where one party gets their way at the expense of another. In this scenario, Frank is demonstrating domination by always getting Alicia to comply with his needs, indicating that his wishes are prioritized over hers.

Question 5

When you change relationship rules to prevent further disputes, you are
A) issuing sudden-death statements.
B) creating integrative agreements.
C) making structural improvements.
D) engaging in compromise.

Accepted Answer

Making structural improvements involves changing the rules or structure of a relationship to prevent further disputes, rather than just resolving a single issue.

Question 6

Most conflict occurs between people who do not know each other well.

Accepted Answer

Most conflict actually occurs between people who do know each other well, such as family members, friends, and coworkers, due to closer relationships and more opportunities for disagreements.

Question 7

While newly married couple Tobias and Jason are having a terrible argument, Tobias exclaims, "I don't know why we even got married. We are too different! I'm moving out!" Tobias is demonstrating
A) a dirty secret.
B) sniping.
C) a sudden-death statement.
D) pseudo-conflict.

Accepted Answer

Tobias's statement, "I don't know why we even got married. We are too different! I'm moving out!" is an example of a sudden-death statement because it indicates an abrupt consideration of ending the relationship, often based on the current argument or a series of unresolved issues, rather than a specific conflict or problem-solving approach.

Question 8

Escalation is a key risk of engaging in competition as a strategy for managing conflict.

Accepted Answer

Escalation is a risk of using competition as a strategy for managing conflict because it can intensify the conflict, making resolution more difficult as parties become more entrenched in their positions.

Question 9

Conflict that ends with domination is often referred to as a win-win solution.

Accepted Answer

Conflict that ends with domination is typically considered a win-lose situation, not a win-win solution. Win-win solutions are those in which all parties feel they have achieved a satisfactory outcome.

Question 10

A spouse who says "I have never really loved you" is revealing a dirty secret.

Accepted Answer

A "dirty secret" refers to information that is potentially damaging, shameful, or embarrassing if revealed, and a spouse admitting they have never really loved their partner fits this definition as it can deeply hurt the partner and significantly impact the relationship.

Question 11

Conflict often does not involve our personal perceptions.

Accepted Answer

Conflict often involves our personal perceptions, as these perceptions influence how we interpret and react to situations, potentially leading to misunderstandings and disagreements.

Question 12

Which of the following suggestions would a collectivist be wise to remember when attempting to resolve a conflict with an individualist?
A) Use direct language.
B) Focus on conflict, not personalities.
C) Be assertive.
D) All of the options are correct.

Accepted Answer

Collectivists, who value group harmony, should remember all these strategies when resolving conflicts with individualists, who prioritize direct communication, focus on issues rather than personal attributes, and value assertiveness.

Question 13

Which would you NOT recommend to an individualist trying to manage a conflict with a collectivist?
A) Use a third-party mediator.
B) Help them save face.
C) Use indirect communication.
D) Manage conflicts when they arise.

Accepted Answer

Individualists may prefer to address conflicts directly as they arise, but collectivists might find this approach confrontational and prefer more indirect methods.

Question 14

Gavin tries to manage a conflict with his girlfriend, Lara, using instant messaging. She writes nasty comments about him and then signs off before he can reply. What conflict approach is Lara using?
A) Sniping
B) Competition
C) Avoidance
D) Withdrawal

Accepted Answer

Lara is using "sniping," which involves making a negative or hurtful comment and then leaving the conversation abruptly, preventing any immediate response or resolution.

Question 15

Conflict happens only in troubled relationships and should be avoided.

Accepted Answer

Conflict is a natural part of relationships, including healthy ones, and can lead to growth, understanding, and stronger connections if managed constructively.

Question 16

Which statement is TRUE about cumulative annoyance?
A) It is a possible consequence of avoidance.
B) It occurs when people fail to communicate.
C) It occurs when one abandons a conflict encounter.
D) All of the options are correct.

Accepted Answer

Cumulative annoyance refers to the frustration and irritation that build up over time when conflicts are avoided rather than addressed. Each of the options describes a scenario where avoidance of direct communication or conflict can lead to such a buildup, making all of them correct in the context of cumulative annoyance.

Question 17

Cumulative annoyance can result when relationship partners engage in avoidance as a conflict strategy.

Accepted Answer

Avoidance as a conflict strategy can lead to cumulative annoyance because issues remain unresolved, leading to increased frustration and resentment over time.

Question 18

Which conflict conclusion occurs when one person gets his or her way by causing others to accommodate?
A) Domination
B) Separation
C) Compromise
D) Power

Accepted Answer

Domination occurs when one party gets their way in a conflict, leading others to accommodate their demands or desires, often at their own expense. This is a form of conflict resolution where one side effectively 'wins' over the other.

Question 19

Structural improvements occur
A) when two people reconcile after a conflict.
B) when one person gets his or her way.
C) when one party withdraws from the conflict encounter.
D) when people change relationship rules to prevent conflict.

Accepted Answer

Structural improvements in relationships occur when people change the rules or dynamics of their relationship to prevent future conflicts, indicating a proactive and constructive approach to managing and improving the relationship.

Question 20

Power resides within individuals.

Accepted Answer

The answer of Power resides within individuals....

Quiz 10: Intellectual Property Rights and the Internet

Which statement is true about using a collaborative approach to managing conflict?

By using integrative agreements, partners are engaging in a collaborative approach that yields a win-win solution.

In which type of avoidance do people communicate in a negative manner and then abandon the encounter?

Frank influences his partner, Alicia, and seems to always get her to comply with his needs and wishes. However, it seems she always has to accommodate to his needs. What short-term conflict resolution form is Frank demonstrating?

When you change relationship rules to prevent further disputes, you are

Most conflict occurs between people who do not know each other well.

While newly married couple Tobias and Jason are having a terrible argument, Tobias exclaims, "I don't know why we even got married. We are too different! I'm moving out!" Tobias is demonstrating

Escalation is a key risk of engaging in competition as a strategy for managing conflict.

Conflict that ends with domination is often referred to as a win-win solution.

A spouse who says "I have never really loved you" is revealing a dirty secret.

Conflict often does not involve our personal perceptions.

Which of the following suggestions would a collectivist be wise to remember when attempting to resolve a conflict with an individualist?

Which would you NOT recommend to an individualist trying to manage a conflict with a collectivist?

Gavin tries to manage a conflict with his girlfriend, Lara, using instant messaging. She writes nasty comments about him and then signs off before he can reply. What conflict approach is Lara using?

Conflict happens only in troubled relationships and should be avoided.

Which statement is TRUE about cumulative annoyance?

Cumulative annoyance can result when relationship partners engage in avoidance as a conflict strategy.

Which conflict conclusion occurs when one person gets his or her way by causing others to accommodate?

Structural improvements occur

Power resides within individuals.