
In general, when marketers focus on customers chosen for their lifetime value, they earn lower profits in future periods than when they focus on customers selected for other reasons.
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Q121: A market orientation requires the organization wide
Q122: The process people use to determine the
Q123: During the market orientation, businesspeople realized that
Q124: Scenario 1.2
Use the following to answer the
Q125: To implement the marketing concept, an organization
Q127: Scenario 1.1 Use the following to answer
Q128: To satisfy customers' objectives as well as
Q129: Scenario 1.2 Use the following to answer
Q130: Scenario 1.2 Use the following to answer
Q131: Value = customer costs − customer benefits.
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