Devlin was so upset when the insurance company did not compensate him appropriately for his fire damage claim, he went to the press. What course of action is Devlin taking with his response?
A) voice response
B) preference response
C) private response
D) third-party response

Question

Quizplus · Accepted Answer

Devlin is taking his complaint to an external party (the press) rather than dealing directly with the insurance company or simply changing his behavior or provider. This is a form of third-party response, where an external entity is involved to address or publicize the issue.

Devlin Was So Upset When the Insurance Company Did Not