One disadvantage of appointment systems is
A)Capacity can be adjusted by varying hours.
B)The customer's desired time may be already taken.
C)People generally accept it as fair.
D)It can reduce customer waiting time.
E)Appointments do not have to be all the same length.

Question

Quizplus · Accepted Answer

Appointment systems can lead to situations where a customer's preferred time slot is already booked, which can be a significant disadvantage for both the customer and the service provider. This limitation can lead to customer dissatisfaction if they are unable to schedule an appointment at a convenient time.

One Disadvantage of Appointment Systems Is