Mark left his position as a manager for JCPenney after two years. He complained of being burned out from having to fulfill too many roles and tasks for one position. Mark probably never learned to use the tool of
A)segmentation.
B)decentralization.
C)control.
D)delegation.
E)centralization.

Question

Quizplus · Accepted Answer

Mark's complaint suggests that he was handling too many roles and tasks on his own, which indicates a lack of delegation. Delegation is the process of assigning specific responsibilities to other individuals within an organization. By delegating tasks, a manager can reduce their workload and ensure that their team members have opportunities to develop their skills and abilities. If Mark had delegated some of his responsibilities to other team members, he may have been able to avoid burnout and continue his role as a manager for JCPenney.

Mark Left His Position as a Manager for JCPenney After