Clients from some cultural groups including Native North American, Canadian Inuit, and traditional Latino people may view confrontation as:
A)A sign of strength in the interviewer, thus eliciting respect.
B)A sign of weakness in the interviewer, thus removing trust in the relationship.
C)A sign of respect.
D)Disrespectful and insensitive.

Question

Quizplus · Accepted Answer

Clients from these cultural groups may view confrontation as disrespectful and insensitive because they value harmony and may see direct confrontation as confrontational and aggressive. Building a strong, trusting relationship with these clients involves using non-confrontational communication strategies, such as active listening and reflecting back what the client has said.

Clients from Some Cultural Groups Including Native North American, Canadian