Good conflict resolution skills include a willingness to:
A) Meet the needs of your manager
B) Meet the needs of others
C) Meet the needs of your competitor
D) Meet your needs

Question

Quizplus · Accepted Answer

Good conflict resolution skills involve being able to understand and meet the needs of others, finding a solution that benefits everyone involved. Meeting the needs of only one party (such as your manager or yourself) may not lead to a resolution that is satisfactory for all parties involved. While understanding the needs of your competitor may be helpful, it may not always be necessary in every conflict resolution situation. Good conflict resolution skills involve understanding and addressing the needs of all parties involved in the conflict, not just your own needs or the needs of your manager or competitor. It involves finding a mutually beneficial solution that can satisfy all parties involved.

Good Conflict Resolution Skills Include a Willingness To