Question 1

To determine the requirements for culturally appropriate service, you will need to:
A) talk to a family member
B) consult with others that have specific knowledge of the culture
C) contact the embassy from the country they come from
D) visit their country

Accepted Answer

The best choice is to consult with others that have specific knowledge of the culture. This could include cultural experts, community leaders, or individuals from the same cultural background. They can provide valuable insight and information on the unique needs and preferences of the population being served. Talking to a family member may not provide a complete understanding of cultural expectations and practices, and contacting the embassy may not be necessary or feasible. Visiting their country may provide some insight, but may not fully capture the cultural context and experience of individuals from that culture living in different countries. Consulting with others that have specific knowledge of the culture is the best choice to determine the requirements for culturally appropriate service. It is important to get insights from people who understand the culture and its norms, values, and beliefs. This can include community leaders, cultural experts, or individuals from the same cultural background as the person being served. Talking to family members or contacting the embassy may not necessarily provide a comprehensive understanding of the culture, and visiting the person's country may not always be feasible.

Question 2

Discrimination in a cultural context refers to:
A) showing prejudice towards a certain group
B) only working with some team members
C) not providing tea or coffee to the team
D) allowing every team member to share knowledge

Accepted Answer

Discrimination in a cultural context refers to showing prejudice towards a certain group based on their cultural background or ethnicity. It can take many forms, such as exclusion, stereotyping, or unfair treatment. Discrimination in a cultural context refers to showing prejudice towards a certain group based on their ethnicity, religion, nationality, or any other cultural characteristic. It involves treating the given group unfairly or denying them opportunities based on their cultural background. The other options do not specifically relate to discrimination in a cultural context.

Question 3

Which of the following are illegal forms of discrimination under Australian legislation? Choose the most appropriate answer.
A) Age and gender
B) Cultural, racial and religious backgrounds
C) Family structure and language
D) All of these choices

Accepted Answer

All of these choices are illegal forms of discrimination under Australian legislation. Age and gender discrimination are prohibited under the Age Discrimination Act 2004 and the Sex Discrimination Act 1984 respectively. Cultural, racial, and religious discrimination are prohibited under the Racial Discrimination Act 1975 and the Religious Discrimination Bill 2019. Family structure and language are protected under the Family and Community Services Act 1972 and the Disability Discrimination Act 1992 respectively. All of these choices are illegal forms of discrimination under Australian legislation. The Australian government has various anti-discrimination laws to protect individuals from being discriminated against on the basis of their age, gender, cultural, racial, and religious backgrounds, as well as their family structure and language. It is important to promote and uphold equal treatment and opportunities for all members of society, regardless of their personal characteristics.

Question 4

It is necessary to be informed of the major religions.

Accepted Answer

The answer of It is necessary to be informed of...

Question 5

Cultural differences can extend to the way in which people of different cultures address each other, what level of formality or informality makes them comfortable, their customs and beliefs, as well as the location they live in and the types of vehicles they purchase.

Accepted Answer

The answer of Cultural differences can extend to the way...

Question 6

Diversity in the workplace leads to limitations in viewpoints and business ideas.

Accepted Answer

Diversity in the workplace actually leads to an increase in viewpoints and business ideas, as different individuals bring unique perspectives and experiences to the table. This can lead to innovation and creativity in problem-solving and decision-making. Diversity in the workplace actually leads to an increase in viewpoints and business ideas. When people with different backgrounds, experiences, and perspectives come together, it creates a more dynamic and innovative environment for problem-solving and decision-making. This can lead to greater creativity, better problem-solving, and ultimately, improved business outcomes.

Question 7

An employer may draft their own code of practice based on the company's ethical principles.

Accepted Answer

Employers have the option to draft their own code of practice based on the company's ethical principles. However, they may also choose to adopt industry standards or use a combination of both. An employer has the right to draft their own code of practice based on their company's ethical principles. This code of practice is meant to guide employee behavior and ensure that the company operates in a manner consistent with its values and objectives.

Question 8

When communicating with someone from another culture always:
A) ensure they are sitting down when speaking with them
B) speak in a way you would speak with other Australian colleagues
C) remember to speak in plain terms
D) adjust your behaviour to be more animated

Accepted Answer

When communicating with someone from another culture it is important to remember that they may not have the same level of understanding of certain phrases or words as you do. Therefore, it is best to speak in plain terms and avoid using slang or overly technical language. This will ensure effective communication and prevent any misunderstandings. Options A, B and D are not necessary when communicating with someone from another culture. When communicating with someone from another culture, it is important to remember to speak in plain terms. This helps to avoid misunderstanding and ensures effective communication. Option A is not necessary in most cases, and option B assumes that the other person understands Australian colloquialisms or expressions. Option D may not be appropriate for all cultures as some may view overly animated behaviour as disrespectful or inappropriate.

Question 9

Acknowledging staff contributions can discourage colleagues from diverse backgrounds to use and share their specific qualities, skills and backgrounds.

Accepted Answer

Acknowledging staff contributions can actually encourage colleagues from diverse backgrounds to use and share their specific qualities, skills, and backgrounds, as it creates an inclusive environment where everyone feels valued and recognized.

Question 10

To work effectively and to take into consideration the culture of colleagues and clients, we need to be aware of:
A) non-verbal communication and culture
B) cultural variation with responding to emotions
C) personal grooming
D) use of personal contact

Accepted Answer

The answer of To work effectively and to take into...

Quiz 5: Work Effectively With Diversity

To determine the requirements for culturally appropriate service, you will need to:

Discrimination in a cultural context refers to:

Which of the following are illegal forms of discrimination under Australian legislation? Choose the most appropriate answer.

It is necessary to be informed of the major religions.

Cultural differences can extend to the way in which people of different cultures address each other, what level of formality or informality makes them comfortable, their customs and beliefs, as well as the location they live in and the types of vehicles they purchase.

Diversity in the workplace leads to limitations in viewpoints and business ideas.

An employer may draft their own code of practice based on the company's ethical principles.

When communicating with someone from another culture always:

Acknowledging staff contributions can discourage colleagues from diverse backgrounds to use and share their specific qualities, skills and backgrounds.

To work effectively and to take into consideration the culture of colleagues and clients, we need to be aware of: