Question 1

Describe each of the two message formats offered by Outlook.

Accepted Answer

The answer of Describe each of the two message formats...

Question 2

Describe how e-mail messages travel from sender to receiver.Include the names of the types of computers that are involved in the process, as well as the communications protocols that are typically employed.

Accepted Answer

The answer of Describe how e-mail messages travel from sender...

Question 3

Match between columns
                        Premises: Informs the recipient or summarizes or requests information.

Accepted Answer

The Answer of backup and message text and personal folders is...

Question 4

Describe the structure of a typical e-mail message, including the two main areas of the message and the components of each of those areas.

Accepted Answer

The answer of Describe the structure of a typical e-mail...

Question 5

Match between columns
                        Premises: Routes an e-mail message and identifies the purpose or contents of the message.

Accepted Answer

The Answer of personal folders file and SMTP and message is...

Question 6

Your friend Frank has just received an e-mail message that a colleague sent to all of the members of Frank's department.Frank is new to Outlook, so he asks for help in processing the message.Frank also wants to forward the message to his son.However, he has tried forwarding messages to him in the past, and his son has not received them.You suggest that the messages may be getting blocked by an antivirus program.Is there anything that Frank can do prevent this?
A)Yes, he can change the message format to Plain Text.
B)Yes, he can change the message format to Rich Text.
C)Yes, he can change the message format to HTML.
D)No, Frank's son must make changes on his computer to allow the message to be received.

Accepted Answer

Changing the message format to Plain Text can help prevent it from being blocked by antivirus programs, as Plain Text is less likely to contain elements that trigger security filters.

Question 7

Your friend Frank has just received an e-mail message that a colleague sent to all of the members of Frank's department.Frank is new to Outlook, so he asks for help in processing the message.Frank wants to send a quick acknowledgment to his colleague, informing her that he received the message.However, he does not want the other recipients to see his acknowledgement.Which Outlook response option should he use?
A)Acknowledge
B)Reply
C)Reply All
D)Forward

Accepted Answer

The "Reply" option allows Frank to send a response only to the sender of the email, without including other recipients.

Question 8

Match between columns
                        Premises: A file sent along with an e-mail message.

Accepted Answer

The Answer of POP3 and SMTP and backup and personal is...

Question 9

Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities, and she turns to you for help.A name of one of Diane's colleagues is flagged as a misspelling, and she would like to prevent this from happening.What steps should she take?
A)CONTROL-click the name, and click No Misspelling on the shortcut menu
B)CONTROL-click the name, and click AutoCorrect on the shortcut menu
C)CONTROL-click the name, and click Accept Spelling on the shortcut menu
D)CONTROL-click the name, and click Ignore Spelling on the shortcut menu

Accepted Answer

By choosing "Ignore Spelling," Diane can prevent Outlook from flagging the name as a misspelling in the future.

Question 10

Match between columns
                        Premises: Delivers Internet access to a geographic location.

Accepted Answer

The Answer of personal folders file and ISP and attachment is...

Question 11

Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities, and she turns to you for help.Diane notices a purple dotted underline in her e-mail message.What does this indicate about the underlined text?
A)It is not in Outlook's main dictionary.
B)It may be incorrect grammatically.
C)It may contain a contextual spelling error.
D)It may be a proper name.

Accepted Answer

A purple dotted underline in Outlook indicates a potential contextual spelling error, where a word is spelled correctly but may not be the correct word in the context of the sentence.

Question 12

Match between columns
                        Premises: A data file that stores a user's Outlook items.

Accepted Answer

The Answer of POP3 and attachment and spam and SMTP is...

Quiz 6: Outlook: Managing E-Mail Messages With Outlook

Describe each of the two message formats offered by Outlook.

Describe how e-mail messages travel from sender to receiver.Include the names of the types of computers that are involved in the process, as well as the communications protocols that are typically employed.

Identify the letter of the choice that best matches the phrase or definition.

Describe the structure of a typical e-mail message, including the two main areas of the message and the components of each of those areas.

Identify the letter of the choice that best matches the phrase or definition.

Identify the letter of the choice that best matches the phrase or definition.

Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities, and she turns to you for help.A name of one of Diane's colleagues is flagged as a misspelling, and she would like to prevent this from happening.What steps should she take?

Identify the letter of the choice that best matches the phrase or definition.

Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities, and she turns to you for help.Diane notices a purple dotted underline in her e-mail message.What does this indicate about the underlined text?

Identify the letter of the choice that best matches the phrase or definition.