The factor that distinguishes human relations movement from scientific management is that human relations movement:
A) focuses on how jobs could be designed to improve productivity.
B) emphasized the importance of informal social relations at work.
C) views the firm as a machine and the manager as a machine operator.
D) shifted emphasis from the social side of the firm to the output of the firm.

Question

Quizplus · Accepted Answer

The human relations movement emphasized the importance of informal social relations at work and focused on establishing better relationships between workers and managers. In contrast, scientific management viewed the firm as a machine and the manager as a machine operator, and focused on how jobs could be designed to improve productivity. The human relations movement shifted the emphasis from the output of the firm to the social side of the firm, recognizing the importance of person-to-person relationships in achieving organizational goals.

The Factor That Distinguishes Human Relations Movement from Scientific Management