Question 1

You want a built-in report that meets these requirements: shows the results of a saved filter groups the results by priority and shows a progress bar for each priority displays issue status and resolution Which report should you use?
A) Resolution Time Report
B) Recently Created Issues Report
C) Time Tracking Report
D) Single Level Group By Report
E) User Workload Report
F) Created vs. Resolved Issues Report

Accepted Answer

The answer of You want a built-in report that meets...

Question 2

You manage multiple projects which share a notification scheme. For the Issue Moved event, you want to notify only a particular individual. That individual needs to be selected by other users. Which value should be used for the Issue Moved event?
A) Single User
B) Developers project role
C) User Custom Field Value
D) Current User
E) Component Lead
F) Single Email Address

Accepted Answer

The answer of You manage multiple projects which share a...

Question 3

You need a field which meets the following requirements: It indicates the importance of an issue. It must be used in all projects. It must allow only a single value. It must have a default. It must have different options in different projects. It must allow options to be disabled. Which field meets these requirements?
A) Component/s system field
B) Select List (single choice) custom field
C) Checkboxes custom field
D) Labels system field

Accepted Answer

The answer of You need a field which meets the...

Question 4

All projects use a simplified workflow which has three statuses (Open, In Progress, Closed) and all global transitions. You need to find issues which were never In Progress. Select the correct JQL query.
A) Status WAS Open OR Status WAS Closed
B) Status != "In Progress"
C) Status NOT Changed TO "In Progress"
D) Status WAS NOT "In Progress"
E) Status ONLY IN (Open, Closed)

Accepted Answer

The answer of All projects use a simplified workflow which...

Question 5

Fixing a single bug requires the involvement of three teams: Designers, Developers and Testers. Currently, all the fields that are needed by each of the three teams are together on a single project screen. As a project administrator, how can you help the teams to easily identify the fields they need?
A) Request a separate issue type and issue type scheme for each team.
B) Use the card colors feature to color-code the fields by team.
C) Make fields available only for the team that needs them.
D) Request individual team screens to be associated with the Edit Issue operation.
E) Group individual fields by team and place them on separate tabs.

Accepted Answer

The answer of Fixing a single bug requires the involvement...

Question 6

The support team has a request. When a Bug is created, it should only display five fields. However, when it is edited, it should display fourteen fields. Which configuration is used to implement this requirement?
A) Issue Type Scheme
B) Workflow Scheme
C) Permission Scheme
D) Field Configuration Scheme
E) Screen Scheme

Accepted Answer

Field Configuration Scheme is used to define which fields are displayed for each issue type, project or group of users. By setting up two separate field configurations for Bug, one for creating and one for editing, we can control which fields are displayed in each scenario. The other schemes do not directly control which fields are displayed for issue creation or editing.

Question 7

Your coworkers, Jill and Dave, want you to create a filter and a corresponding filter subscription to run every morning at 8 AM. For the query result, they each want to receive a list of only their own issues that were assigned to them in the last 8 hours. Which JQL query will you use in the filter?
A) assignee in (Jill,Dave) AND created >= -8h
B) assignee changed TO currentUser() AFTER startOfDay()
C) assignee changed TO currentUser() >= -8h
D) assignee changed TO (Jill,Dave) >= -8h
E) assignee = Jill OR assignee = Dave AND created AFTER startOfDay()

Accepted Answer

The answer of Your coworkers, Jill and Dave, want you...

Question 8

All projects use only a single simplified workflow which has three statuses (Open, In Progress, Closed) and all global transitions. You need to find all issues that were in the Closed status at some point in their lifecycle. Select the correct JQL query.
A) status CHANGED FROM "In Progress" TO Closed
B) status = Closed OR (status WAS Closed AND status = Open)
C) status WAS Closed
D) status CHANGED TO Open

Accepted Answer

The answer of All projects use only a single simplified...

Question 9

Malik is a project administrator for the HR project. He cannot remove the Fix Version/s field from the HR project screen. Why is he NOT able to do this?
A) Fix Version/s for the project have been archived.
B) The Fix Version/s field is locked.
C) The screen is used by another project.
D) System fields cannot be removed from screens.
E) Fix Version/s is a required field.

Accepted Answer

The answer of Malik is a project administrator for the...

Question 10

Your Scrum Software type project only uses a single shared workflow. The resolution needs to be set manually during the Fix transition. As a project administrator, how can you achieve this?
A) Add the Resolution field to all project screens.
B) Check the Set Resolution option on the target status in your board configuration.
C) Request a post-function to be configured for the Fix transition.
D) Request a screen with the Resolution field to be associated with the Fix transition.
E) Add the Resolution field to the screen associated with the Fix transition.

Accepted Answer

Adding the Resolution field to the screen associated with the Fix transition allows for manual setting of the resolution during the Fix transition.

Question 11

You work for an insurance company and want to use Jira for tracking customers and their contracts. Before requesting a new project you have gathered some requirements: Each customer can have multiple contracts. Each contract can have an independent status. Each contract will be worked on by a different agent. Contracts cannot exist without a corresponding customer. How should contracts be configured?
A) as fields on a screen
B) as sub-task issue types
C) as tabs on a screen
D) as workflow statuses

Accepted Answer

The answer of You work for an insurance company and...

Question 12

In your last team meeting Scott showed a QA dashboard he has put together. It contains valuable data so he decides to share it with the entire project. When you try to pull up the dashboard for the first time it shows multiple errors instead of the data you expected. The most common error is: The filter configured for this gadget could not be retrieved. Please verify it is still valid on the issue navigator. Scott confirms, that the dashboard seems fine when he looks at it. What is the most likely cause for this behavior?
A) The filters being used in the gadgets return issues that are hidden by a security level.
B) The filters being used in the gadgets have been deleted.
C) The filters being used in the gadgets contain corrupt JQL clauses.
D) The filters being used in the gadgets are private or not shared with you.
E) The filters being used in the gadgets contain field references that have been deleted.

Accepted Answer

The most likely cause is that the filters are private or not shared with you, which would prevent you from accessing the data, even though Scott can see it.

Question 13

You have gathered workflow requirements: Sue wants to put issues ON HOLD from anywhere in the workflow. Dave wants to restrict who can put issues ON HOLD. You contact a Jira administrator to request appropriate workflow changes to address their requirements. Which change do you NOT request?
A) A condition on the incoming transitions going in to ON HOLD
B) A global transition to the ON HOLD status
C) Outgoing transitions from the ON HOLD status
D) A security-level on the ON HOLD status
E) A new status called ON HOLD

Accepted Answer

The answer of You have gathered workflow requirements: Sue wants...

Question 14

All users should be able to transition issues in your project without restrictions. However, some users complain that they cannot transition issues to the In Progress status. They can execute other transitions. The workflow is shown below.  What should you request from the Jira administrator?
A) Add a new transition from To Do to In Progress.
B) Remove existing conditions from the global In Progress transition.
C) Add all project users to the Transition Issues project permission.
D) Remove existing triggers from the global In Progress transition.
E) Add a new transition from Done to In Progress.

Accepted Answer

The answer of All users should be able to transition...

Question 15

A user approaches you with a problem. She cannot see or edit the Priority system field on any of the screens of a Process Management project. What explains the problem?
A) The field does not have the correct configuration context.
B) She is not listed in the priority scheme.
C) The field is hidden in the field configuration.
D) The field is not available for this project template.
E) She does not have the correct permission.

Accepted Answer

The field is hidden in the field configuration, which would prevent it from being visible or editable on any screens.

Question 16

You want to gather metrics on how long it takes the team to resolve issues in their project. Which report should you use?
A) Resolution Time Report
B) Single Level Group By Report
C) Time Tracking Report
D) Time Since Issues Report
E) Average Age Report

Accepted Answer

The Time Tracking Report would provide the most relevant metrics for tracking the team's ability to resolve issues in their project. This report would show the amount of time each team member spends on issue resolution, as well as any patterns or trends in the time it takes to resolve specific types of issues. The other reports listed may provide some useful information, but are less directly relevant to measuring issue resolution time.

Question 17

View the extract of a Jira Software Scrum project's permission scheme shown.  The project uses a simplified workflow. Who can drag and drop issues to the Closed column on the board?
A) only the board administrator
B) any user with Jira Software application access
C) nobody
D) any logged in user
E) only members of the Administrators project role

Accepted Answer

Any user with Jira Software application access can drag and drop issues to the Closed column on the board, according to the simplified workflow and the given permission scheme in the extract.

Question 18

You want a dashboard to display the following information: the number of issues in progress the number of issues per assignee the number of issues per issue type the number of issues created in the last 30 days Additionally, it should only display data from a specific project. Which system gadget will definitely NOT meet the requirements?
A) Created vs. Resolved Chart
B) Pie Chart
C) Issues in progress
D) Issue Statistics
E) Two Dimensional Filter Statistics

Accepted Answer

The Pie Chart gadget can display information on the number of issues per assignee and per issue type, but it cannot filter the data to display only information from a specific project. It also does not provide information on the number of issues in progress or created in the last 30 days.

Question 19

A Jira project uses a single issue type. Alana complains that she is not able to see the custom field Approval Board when she views a specific issue. She can see the field on other issues in the project. You check the screen configuration and confirm that the field is on the correct screen. Why does Alana NOT see the field on that specific issue?
A) The field is hidden in the field configuration.
B) The field was disabled by a Jira administrator.
C) The field has no value at the moment.
D) The field is hidden by the workflow status.
E) The field is hidden by a security level.

Accepted Answer

The answer of A Jira project uses a single issue...

Question 20

In my project, I can create issues and assign them to other users. However, the other users are not able to assign issues to me. What are two possible reasons for this? (Choose two.)
A) I am not a component lead.
B) I do not have the Assignable User permission.
C) The other users do not have the Assignable User permission.
D) The other users do not have the Edit Issues permission.
E) The other users do not have the Assign Issues permission.

Accepted Answer

The answer of In my project, I can create issues...

Exam 2: Project Administration in Jira Server

You want a built-in report that meets these requirements: shows the results of a saved filter groups the results by priority and shows a progress bar for each priority displays issue status and resolution Which report should you use?

You manage multiple projects which share a notification scheme. For the Issue Moved event, you want to notify only a particular individual. That individual needs to be selected by other users. Which value should be used for the Issue Moved event?

All projects use a simplified workflow which has three statuses (Open, In Progress, Closed) and all global transitions. You need to find issues which were never In Progress. Select the correct JQL query.

The support team has a request. When a Bug is created, it should only display five fields. However, when it is edited, it should display fourteen fields. Which configuration is used to implement this requirement?

All projects use only a single simplified workflow which has three statuses (Open, In Progress, Closed) and all global transitions. You need to find all issues that were in the Closed status at some point in their lifecycle. Select the correct JQL query.

Malik is a project administrator for the HR project. He cannot remove the Fix Version/s field from the HR project screen. Why is he NOT able to do this?

Your Scrum Software type project only uses a single shared workflow. The resolution needs to be set manually during the Fix transition. As a project administrator, how can you achieve this?

You have gathered workflow requirements: Sue wants to put issues ON HOLD from anywhere in the workflow. Dave wants to restrict who can put issues ON HOLD. You contact a Jira administrator to request appropriate workflow changes to address their requirements. Which change do you NOT request?

All users should be able to transition issues in your project without restrictions. However, some users complain that they cannot transition issues to the In Progress status. They can execute other transitions. The workflow is shown below. What should you request from the Jira administrator?

A user approaches you with a problem. She cannot see or edit the Priority system field on any of the screens of a Process Management project. What explains the problem?

You want to gather metrics on how long it takes the team to resolve issues in their project. Which report should you use?

View the extract of a Jira Software Scrum project's permission scheme shown. The project uses a simplified workflow. Who can drag and drop issues to the Closed column on the board?

In my project, I can create issues and assign them to other users. However, the other users are not able to assign issues to me. What are two possible reasons for this? (Choose two.)