Question 1

Which of the following describes business requirements, solution scope, and solution requirements?

Accepted Answer

The business need describes business requirements, solution scope, and solution requirements. Answer: B is incorrect. The enterprise architecture describes the relationship among the organizational units and how the organizational units act with one another. Answer: A is incorrect. A matrix structure is not one of the three inputs to the business analysis process. Answer: C is incorrect. Organizational process assets describe the organizational policies, procedures, forms, and methodologies the business analyst is to follow.

Question 2

You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project. What type of matrix would be best in this instance?

Accepted Answer

A coverage matrix is a table used to manage tracing. It is ideal for smaller projects where there are few requirements to trace. It's also ideal for when only the high-level requirements need to be traced.   Answer: B is incorrect. A requirements trace matrix is a table used to track requirements' relationships. The columns in the table provide requirements information and associated project. It is ideal for a solution with many requirements to trace throughout the solution.   Answer: C is incorrect. A roles and responsibility matrix maps team members to their work in the project or business analysis duties. Answer: D is incorrect. A RACI chart is a type of roles and responsibilities matrix that uses the legend of responsible, accountable, consult, and inform.

Question 3

You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders. What plan does management want you to create?

Accepted Answer

Management is asking you to create the business analysis communication plan. Answer: C is incorrect. This is a specific question asking for the BABOK definition of the business analysis communication plan. Answer: B is incorrect. The business analysis plan defines the activities and scope of work. Answer: A is incorrect. The stakeholder management plan defines how the business analyst will manage the fears, threats, requirements, and demands of the stakeholders.

Question 4

There are three inputs for stakeholder analysis. Which input describes the existing organizational units and their interactions with one another?

Accepted Answer

The enterprise architecture describes the relationship among the organizational units and their interactions with one another. Answer: A is incorrect. Business need describes business requirements, solution scope, and solution requirements. Answer: C is incorrect. A matrix structure is not one of the three inputs for stakeholder analysis. Answer: D is incorrect. Organizational process assets describe the organizational policies, procedures, forms, and methodologies the business analyst is to follow.

Question 5

When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements. What is the backwards tracing activity called in requirements traceability?

Accepted Answer

Backward tracing of a requirement is called its derivation, as the requirements may be derived from other older requirements. Answer: B is incorrect. Lineage tracking is not a valid term, so this choice is not valid. Answer: A is incorrect. Allocation is the forward tracking of a requirement to future requirements in the set of requirements. Answer: D is incorrect. Backwards pass isn't a valid requirements tracing term; it describes a process in schedule management.

Question 6

Some of the requirements in the solution must be completed because of laws and regulations in your industry. Management would like you, the business analyst, to rank the requirements according to the relevant laws. What type of requirements prioritization is management having you complete?

Accepted Answer

This is an example of a regulatory ranking as you're prioritizing the requirements based on the requirements that must be implemented based on the regulatory demands. Answer: B is incorrect. Risk ranking is a prioritization of requirements based on their associated technical risks. Answer: C is incorrect. This is not a valid prioritization method. Answer: A is incorrect. The business value ranking prioritizes requirements based on their cost-benefit analysis.

Question 7

As a business analyst, you'll often need to analyze business needs, requirements, and solutions for assumptions and constraints. Which one of the following is a constraint? Choose the best answer.

Accepted Answer

Of all the choices, the deadline of December 31 is the best example of a constraint. Answer: B is incorrect. This is an assumption and/or a loose requirement of the solution's work. Answer: A is incorrect. This is a loose constraint as there's the maximum amount of finance available, but as long as the solution is less than this amount, it's acceptable. Answer: D is incorrect. This is an example of an assumption, as there's no evidence that external resources are not needed.

Question 8

When a business analyst completes the task of organizing requirements, he is completing two key objectives. What are the two objectives?

Accepted Answer

The two key objectives when organizing requirements are to understand which models are appropriate for the business domain and solution scope and to identify model interrelationships and dependencies. Answer: B is incorrect. This is not a valid statement about the task of organizing requirements. Answer: D is incorrect. Each requirement will have a key performance indicator, but it's not an element for organizing requirements. Answer: A is incorrect. There is not a structural or organizational reason to sort requirements by functional or non-functional decomposition.

Question 9

As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?

Accepted Answer

When customers experience the same process, such as checkout in different ways, it's frustrating. This improvement opportunity aims to create consistency in all behaviors to improve the customer experience. Answer: B is incorrect. Automating or simplifying the work people perform helps streamline costs and improve quality by doing the work in the same way each time the work is performed. Answer: A is incorrect. Eliminating redundancy considers that stakeholders may have common needs that can be met with a single solution, reducing the cost of implementation. Answer: D is incorrect. While this choice is tempting, it's not an actual improvement opportunity for the business analyst to consider.

Question 10

As a business analyst, you'll need to communicate with the stakeholders of the solution you propose. Why is it important for the business analyst to review the stakeholder concerns as part of the assessment of the organization for the readiness of the solution?

Accepted Answer

Stakeholder concerns can magnify to problems and issues with the implementation of the solution. It's best to address these concerns, issues, threats, and perceived threats before the actual transition to the new solution. Answer: C is incorrect. This isn't the best answer for the question, as the stakeholders are already committed to the solution if they've approved the solution scope. Answer: B is incorrect. Stakeholder prioritization isn't an activity at this point of business analysis duties. Requirements have already been prioritized and presented in the solution scope. Answer: A is incorrect. While it's ideal to create synergy among the stakeholders, this input is really addressing any issues or perceived threats.

Question 11

You are the business analyst for your organization and you've identified a business need. In order to satisfy this business need, you believe that your organization will need to hire three electrical engineers, purchase equipment, and likely provide training to existing resources. What process is being described in this scenario?

Accepted Answer

This is an example of assessing the capability gaps within an organization. The additional electricians, training, and procurement of equipment will satisfy the identified gaps. Answer: A is incorrect. This isn't a communication need, but an assessment of capabilities and resources that can fill the gaps. Answer: C is incorrect. Resource allocation describes the assignment of resources to activities and the timeframe for the utilization of resource. Answer: D is incorrect. This isn't just about resource procurement, as there is training for the existing staff.

Question 12

What is problem tracking?

Accepted Answer

Problem tracking is the identification and management of any issues for resolution. Answer: A is incorrect. This is not a valid statement about problem tracking. Answer: C is incorrect. This is not a valid statement about problem tracking. Answer: B is incorrect. This is not a valid statement about problem tracking.

Question 13

Which elicitation activity is best described to ensure that the needed resources are organized and available for the elicitation?

Accepted Answer

In order to conduct the elicitation process, the business analyst must work with the appropriate people, such as the project manager, to ensure that the needed resources are organized and available for the elicitation. Answer: C is incorrect. Planning for elicitation is not a valid elicitation task. Answer: A is incorrect. Confirming elicitation results is the confirmation that the business analyst understands the requirements and that the stakeholder confirms the results of the elicitation. Answer: D is incorrect. Managing stakeholder requirements is not a valid elicitation task.

Question 14

Fred is the business analyst for his organization. His current initiative is quite large, so Fred decides to create a high-level plan for the business analysis approach, and then to create a detailed plan for the most imminent activities. What type of business analysis planning is Fred using in this scenario?

Accepted Answer

This is an example of rolling wave planning. This approach to planning is ideal for larger business analysis initiatives and allows the business analyst to plan the entire initiative and approach at the high-level and the most imminent activities at the detailed level. Answer: B is incorrect. Iterative planning is not a valid choice; planning does happen in iterations with the rolling wave planning approach, but it's not the correct name for the approach. Answer: A is incorrect. Step planning is not a valid term for business analysis processes. Answer: C is incorrect. Cyclic planning isn't a valid term for the described rolling wave planning.

Question 15

You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?

Accepted Answer

Of all the choices, the belief about the project team members is the best example of an assumption. An assumption is something that is believed to be true, but it has not been proven to be true. Answer: B is incorrect. This is an example of a constraint. Answer: D is incorrect. This is an example of a requirement. Answer: C is incorrect. This is an enterprise environmental factor, which could also be seen as a requirement.

Question 16

Which one of the following statements best describes what an assumption is?

Accepted Answer

Assumptions are the things that are believed to be true, but they have not yet been confirmed. False assumptions can increase risks, costs, and frustrations among the stakeholders. Answer: B is incorrect. This is an example of an assumption, but it does not answer the question. Answer: C is incorrect. This statement is an example of a constraint. Answer: A is incorrect. This statement defines what a constraint is within a project or endeavor.

Question 17

Which of the following defines all of the features and functions of the thing, solution, or service the project or organization will create?

Accepted Answer

The product scope defines all of the features and functions of the thing, solution, or service the project or organization will create. Answer: B is incorrect. The project scope defines all of the required work to satisfy the requirements of the project. Answer: A is incorrect. The initial high-level listing of requirements in a change-driven approach is also known as requirements envisioning. Answer: C is incorrect. Requirements foundation is not a valid term for business analysis.

Question 18

You are a Business Analyst for your organization, and you're preparing to elicit requirements from stakeholders. You've gathered several inputs to help with the elicitation process. Which input will you use to ensure that you understand the type of information that should be elicited from stakeholders?

Accepted Answer

The inputs required to prepare for elicitation are as follows: Business Need. It guarantees that the type of information elicited from stakeholders is understood to the business analyst. This input is used at the time of eliciting business requirements. Solution Scope and Business Case. It guarantees that the type of information elicited from stakeholders is understood to the business analyst. This input is used at the time of eliciting stakeholder, transaction requirement, and solution. Stakeholder List, Roles, and Responsibilities. It is required for the identification of stakeholders that are required to participate in elicitation activity. Answer: D is incorrect. Risk Assessment is a review of the risks in the project, and isn't an input to the elicitation business analyst tasks.

Question 19

Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?

Accepted Answer

The assessment of capability gaps is a business analysis task to identify new capabilities required in order to meet the business need. Answer: D is incorrect. This is the definition of the business goal. Answer: A is incorrect. This is the definition of a resource skill assessment which may be included as part of the assessment of capability gaps. Answer: B is incorrect. This is a description of root cause analysis.

Question 20

You are the business analyst for your organization. You're considering if you should make a solution or purchase it from a vendor. If your team creates the solution, it will cost $286,000 and will cost $2,400 per month to support. The vendor's solution, however, will cost $239,000 and will cost $2,850 per month to support. How long will you need to use your in-house solution to be more cost effective than the vendor's proposed solution?

Accepted Answer

In 105 months, your solution will equate to the cost savings offered by the vendor. In other words, if your solution will be kept longer than 105 months, it's best to use your solution. You can find this solution by first finding the difference of the build and buy costs, which is $47,000. Next, find the difference of the monthly costs, which is only $450. You'll then divide $47,000 by $450 for an answer of 104.4 months, or for this answer, 105 months. Answer: C is incorrect. 64 months is not the correct calculation to this scenario. Answer: B is incorrect. 32 months is not the correct calculation to this scenario. Answer: D is incorrect. 19 months is not the correct calculation to this scenario.

Exam 2: Certification of Competency in Business Analysis