Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation?
A) Replace the USB cable.
B) Reinstall the drivers on users' PCs.
C) Have users restart their PCs.
D) Clear the print queue.

Question

Quizplus · Accepted Answer

Clearing the print queue is the first step to resolve potential stuck jobs that might be causing the printer not to print.

Multiple Users Report That the Network Printer, Which Is Connected