Several company users are frequently forgetting passwords for their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?
A) Implement single sign-on.
B) Enable multifactor authentication.
C) Configure biometric authentication.
D) Remove complex password requirements.

Question

Quizplus · Accepted Answer

Implementing single sign-on (SSO) reduces the number of passwords users need to remember, thereby decreasing the likelihood of forgotten passwords and reducing help desk tickets.

Several Company Users Are Frequently Forgetting Passwords for Their Mobile