A user reports being unable to browse the Internet. A technician believes the cause of the issue is related to DNS. Which of the following should the technician perform NEXT?
A) Test the theory by attempting to browse to a website's known IP address.
B) Implement preventive measures by manually assigning a DNS server to the PC.
C) Identify the problem by running the command ipconfig /flushdns . Identify the problem by running the command ipconfig /flushdns .
D) Document the findings in the organization's local knowledge base.

Question

Quizplus · Accepted Answer

Testing the theory by attempting to browse to a website's known IP address will help determine if the issue is DNS-related, as it bypasses DNS resolution.

A User Reports Being Unable to Browse the Internet