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Nursing
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NCLEX-RN
Exam 5: Leadership & Management
Path 4
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Question 121
Multiple Choice
During the charge nurse's morning rounds, a client says, "I hope you will take better care of me than the nurse I had last night." What should be the charge nurse's
initial
response?
Question 122
Multiple Choice
A health care provider (HCP) is screaming, "Why didn't you get surgery scheduled sooner!?," at the nurse in the hallway. People in the hallway are staring. What is the best
initial
reaction by the nurse?