Question 1

Parallel conversion is less risky than direct conversion because it has a greater chance of detecting bugs that have gone undiscovered in testing; pilot conversion is less risky than either phased or simultaneous conversion because if bugs do occur, they occur in only pilot test locations.

Accepted Answer

Parallel conversion involves running both the old and new systems simultaneously for a period of time, allowing for any bugs or issues to be caught before full implementation. Pilot conversion, on the other hand, involves implementing the new system in a small, controlled environment before rolling it out to the entire organization. Both of these approaches are considered less risky than direct or phased conversion.

Question 2

Direct conversion, where the new system is turned on and the old system is immediately turned off, is the simplest and most straightforward method, but it is also the most risky because any problems with the new system may seriously disrupt the organization.

Accepted Answer

Direct conversion involves immediately switching from the old system to the new one, which can be risky and disrupt the organization if there are any problems with the new system.

Question 3

When all of the modules of a system are installed at one time, an organization is using whole system conversion.

Accepted Answer

Whole system conversion refers to a type of system implementation in which all modules of a system are installed at the same time, rather than gradually introducing them over time.

Question 4

A whole-system conversion, in which the entire system is installed at one time, is the least common because it is complex and the hardest to understand.

Accepted Answer

The answer of A whole-system conversion, in which the entire...

Question 5

The three key roles in any major organizational change are the sponsor of the change, the change agent, and the potential adopter or target of the change.

Accepted Answer

This statement is true. The sponsor of the change is typically a high-level leader who initiates and supports the change effort, the change agent is responsible for planning and implementing the change, and the potential adopters or targets of the change are the individuals or groups who will be affected by the change.

Question 6

When a system is installed sequentially at different locations and there may be a deliberate delay between the first and second installation, the organization is using a phased conversion process.

Accepted Answer

A phased conversion process involves installing a system in stages, often with deliberate delays between each stage, to help minimize disruption and ensure each stage is functioning properly before moving on to the next.

Question 7

The simultaneous direct conversion to SAP to replace all of your legacy systems would result in high risk while requiring an enormous amount of time.

Accepted Answer

The answer of The simultaneous direct conversion to SAP to...

Question 8

The conversion approach that converts all locations at the same time is simultaneous conversion.

Accepted Answer

Simultaneous conversion converts all locations at the same time, so the statement is true.

Question 9

The postimplementation activities performed during the refreeze process are system support, project assessment, and change management.

Accepted Answer

The answer of The postimplementation activities performed during the refreeze...

Question 10

Simultaneous conversion has a higher cost than pilot and phased conversion because more staff are required to support all of the locations.

Accepted Answer

Simultaneous conversion involves converting all locations at once, which requires more staff to support all of the locations simultaneously. This results in a higher cost compared to pilot and phased conversion, where only a few locations are converted at a time and support staff can be allocated accordingly.

Question 11

The conversion location in which one or more locations are selected to test the conversion to the new system prior to full implementation is known as pilot conversion.

Accepted Answer

Pilot conversion involves selecting one or more locations to test the conversion to the new system before full implementation.

Question 12

Institutionalization refers to using the new system as the normal, accepted, and routine way of performing the business processes.

Accepted Answer

Institutionalization refers to making the new system or process a part of the organization's culture and making sure that it is used consistently as the normal and accepted way of conducting business processes. This ensures that the organization can reap the benefits of the new system or process over the long term.

Question 13

Most beginning systems analysts and programmers work first on new development projects; usually only after they have gained some experience are they assigned to maintenance projects.

Accepted Answer

Most beginning systems analysts and programmers typically start with maintenance projects to understand existing systems before moving on to new development projects.

Question 14

With phased conversion, one or more locations or units / work groups within a location is selected to be converted first as part of a pilot test, and if the system passes the pilot test, then the system is installed at the remaining locations.

Accepted Answer

The answer of With phased conversion, one or more locations...

Question 15

The main problem with the parallel conversion method, where the new system is operated side by side with the old system, is the added expense of operating two systems that perform the same function.

Accepted Answer

The statement is true. Operating two systems concurrently can result in added expenses, including hardware and software licensing, training, and maintenance costs.

Question 16

It is critical in change management to understand that the real costs and benefits are far more important than the perceived costs and benefits, because people act on what is true, not on what they believe to be true.

Accepted Answer

People often act based on their perceptions of costs and benefits, not solely on the objective or real costs and benefits. Change management strategies must address and influence these perceptions to effectively guide behavior and acceptance of change.

Question 17

Revisions to the management policies and factors that motivate the adoption of the new system are part of the conversion plan.

Accepted Answer

The answer of Revisions to the management policies and factors...

Question 18

The technical process during which the new system replaces the old system is called installation.

Accepted Answer

The answer of The technical process during which the new...

Question 19

When an organization chooses to convert the separate and distinct modules of a system one module at a time, the organization is using pilot conversion approach.

Accepted Answer

The description given refers to the phased conversion approach, where the implementation of a new system is done in stages or modules over time, not the pilot conversion approach, which involves implementing the new system in a small part of the organization first to test its viability.

Question 20

The three major steps to the conversion plan before commencement of operations are to install hardware, install software, and convert data; usually these steps must be done sequentially at any one location.

Accepted Answer

The three major steps in the conversion plan are indeed to install hardware, install software, and convert data, and these steps must be done sequentially at any one location.

Quiz 13: Installation and Operations