Question 1

. Terminating an employee is one of the most disliked responsibilities of supervisors.

Accepted Answer

Terminating an employee is often considered one of the most difficult and unpleasant tasks for supervisors due to the emotional and ethical implications involved.

Question 2

Employee handbooks have been upheld in court cases as employment contracts.

Accepted Answer

Employee handbooks can be considered implied contracts if they contain specific language that creates binding obligations, and courts have upheld them as such in certain cases.

Question 3

One of the reasons healthcare employee terminations occurred because of poor job performance and theft.

Accepted Answer

False

Question 4

Employee discharge occurs when an employee has not improved their job performance.

Accepted Answer

Employee discharge can occur for various reasons, not solely due to lack of improvement in job performance. It may also be due to misconduct, redundancy, or other factors.

Question 5

. Employee separation occurs in four different ways: an employee resigns, retires, is laid off, or is terminated.

Accepted Answer

Employee separation can occur through resignation, retirement, layoffs, or termination, which are common ways employees leave an organization.

Question 6

Employment at will doctrines is more prevalent in public organizations than private.

Accepted Answer

Employment at will doctrines are more prevalent in private organizations, as public organizations often have more regulations and protections for employees.

Question 7

The public policy exception states that an employer cannot terminate an employee if they refuse to comply with an employer's request to perform an illegal action, violating public policy.

Accepted Answer

The public policy exception is a legal principle that protects employees from being terminated for refusing to engage in illegal activities that violate public policy.

Question 8

Due process methods provide employers with the opportunity to build a case against an employee they would like to terminate.

Accepted Answer

The answer of Due process methods provide employers with the...

Question 9

Alternative dispute resolution methods are opportunities to resolve labor disputes outside the court system.

Accepted Answer

Alternative dispute resolution (ADR) methods, such as mediation and arbitration, provide ways to resolve disputes without going to court, often saving time and resources.

Question 10

Peer review panels are examples of third-party external mediators who review labor complaints and make recommendations to resolve the issue.

Accepted Answer

Peer review panels are typically internal groups within an organization, not third-party external mediators. They consist of employees who review disputes and make recommendations.

Question 11

The easiest methods of alternative dispute resolution are open door policies which are external methods of resolution.

Accepted Answer

Open door policies are internal methods of resolution, allowing employees to discuss issues directly with management within the organization.

Question 12

Implied contracts can occur when a potential employer makes a verbal promise such as "if you do a great job, you will have a job for life" to an employee or an employee handbook or manual suggests a type of contract.

Accepted Answer

Implied contracts can be formed through verbal promises or written documents like employee handbooks, which suggest certain terms of employment, creating expectations of job security or other conditions.

Question 13

In 2001, AAA launched the Healthcare Payer Provider Arbitration Rules, which focuses on reimbursement disputes between providers and payers in the health care industry.

Accepted Answer

The American Arbitration Association (AAA) introduced the Healthcare Payer Provider Arbitration Rules in 2001 to address reimbursement disputes in the healthcare sector.

Question 14

The step in the progressive discipline approach is to give the employee an official written warning for their personnel file.

Accepted Answer

The answer of The step in the progressive discipline approach...

Question 15

The first step in the positive discipline approach is to counsel the employee.

Accepted Answer

The first step in the positive discipline approach is to counsel the employee. This is done to help the employee understand the problem and to develop a plan to correct it.

Question 16

When the new employee is hired, one of the first pieces of documentation given to the
 individual is their benefits package.

Accepted Answer

The answer of When the new employee is hired, one...

Question 17

Managers should have an exit interview with the terminated employee in a comfortable environment to ensure the employee is treated with respect and understands what has happened.

Accepted Answer

Exit interviews in a comfortable setting help ensure the employee feels respected and understands the reasons for their termination, which can provide closure and valuable feedback for the organization.

Question 18

It is important that all supervisors know who is being terminated so they can share that information with their employees.

Accepted Answer

Sharing information about employee terminations should be handled with confidentiality and sensitivity, and it is not necessary for all supervisors to inform their employees about such matters.

Question 19

An administrative termination is a termination of employment without cause such as a layoff of employees.

Accepted Answer

An administrative termination refers to ending employment for reasons not related to the employee's performance or behavior, such as organizational restructuring or downsizing.

Question 20

Employees are terminated for cause when they make a serious judgment error. Examples are stealing or threatening another employee.

Accepted Answer

Termination for cause typically involves serious misconduct, such as theft or threats, which are considered significant judgment errors.

Quiz 9: Terminating Healthcare Employees