Question 1

Cultures, whether macro or micro, are dynamic and subject to alteration to meet human needs in different circumstances-change agents seek to facilitate
_________________ change.

Accepted Answer

The answer of Cultures, whether macro or micro, are dynamic...

Question 2

Among various change strategies is _________________ _________________ anal-ysis, which examines the driving and resisting factors for change within that percep-tual field or life space.

Accepted Answer

The answer of Among various change strategies is _________________ _________________...

Question 3

Organizational culture helps to give a company or agency, and its personnel, a sense of _________________.

Accepted Answer

The answer of Organizational culture helps to give a company...

Question 4

In a multinational corporation with many subsidiaries overseas, the degree to which various entities within the system possess cultures that are similar or dissimilar is called cultural _________________ by Vern Terpstra.

Accepted Answer

The answer of In a multinational corporation with many subsidiaries...

Question 5

The term _________________ describes the emerging work culture during this post-/ super-industrial stage of human development-that is, a work environment dominated by information processing and service.

Accepted Answer

The answer of The term _________________ describes the emerging work...

Question 6

Of the following persons, select the one type least likely to benefit from cross-cultural learning:
A)Immigrants.
B)Travel agents.
C)Mathematicians.
D)Businesswomen.

Accepted Answer

Mathematicians are more focused on universal principles and theories that apply regardless of cultural context, making them less likely to benefit from cross-cultural learning compared to the other groups listed, who operate in contexts where cultural understanding can significantly impact their work or social integration.

Question 7

Management increasingly is responding to the needs of a multicultural workforce and market.Select the least-relevant strategy to accomplish this:
A)Equal opportunity and affirmative action programs.
B)Information on ethnic foods and restaurants.
C)Cross-cultural training of all managers.
D)Guidebooks for those going overseas on assignment.

Accepted Answer

Information on ethnic foods and restaurants is the least relevant strategy for addressing the needs of a multicultural workforce and market in a management context. While appreciating and understanding cultural differences, including food, can be beneficial, it is not as directly impactful on workplace inclusivity and effectiveness as implementing equal opportunity and affirmative action programs, providing cross-cultural training, or preparing employees for overseas assignments with guidebooks. These strategies more directly address the challenges and opportunities of a multicultural workforce and market.

Question 8

As our thinking is culturally conditioned, select the most effective approach to employee training from among the following possibilities:
A)Teach everyone, regardless of cultural background, how to think conceptually.
B)Inform expatriate personnel of local drinks and recreational opportunities.
C)Train overseas employees in how to adapt to local customs.
D)Seek market opportunities abroad only in cultures most like your own (e.g., British Commonwealth nations).

Accepted Answer

Training overseas employees to adapt to local customs is effective because it acknowledges cultural differences and prepares employees to work effectively in diverse environments.

Question 9

Among the following characteristics to observe in a foreign culture, the most impor-tant to analyze is:
A)Food and eating habits.
B)Dress and appearance.
C)Time and time consciousness.
D)Sense of self and sense of space.

Accepted Answer

Sense of self and sense of space is the most important characteristic to analyze in a foreign culture because it affects all other aspects of life, from communication to social interactions to economic behavior.

Question 10

The least important way to get a fix on a people's norms and values is to analyze:
A)Their advertising practices.
B)Their rituals for birth, death, and marriage.
C)Their showing of respect or deference.
D)Their expression of good manners and gift-giving.

Accepted Answer

Advertising practices, while reflective of certain societal aspects, are primarily designed to sell products or services and may not deeply or accurately represent the core norms and values of a people compared to rituals, expressions of respect, and manners, which are more directly tied to cultural values and social norms.

Question 11

Of the following systems approaches to cultural analysis, by far the most significant is:
A)Hospital/health systems.
B)Recreational systems.
C)Kinship systems.
D)Political systems.

Accepted Answer

Kinship systems are considered the most significant in cultural analysis because they form the basic structure of social organization in most societies. They determine social relationships, inheritance, marriage rules, and familial roles, deeply influencing the cultural norms and values of a society.

Question 12

In a bureaucratic culture, choose the item least likely to be a concern to administrators:
A)Detailed organization chart.
B)Manuals of rules and regulations.
C)Establishment and enforcement of control systems.
D)Use of informal relationships and communication systems.

Accepted Answer

In a bureaucratic culture, formal structures, rules, and clear lines of authority are emphasized. Informal relationships and communication systems are less of a concern compared to the establishment of detailed organization charts, manuals of rules and regulations, and control systems.

Question 13

Some things in a culture are explicit and overt.Choose the word that best expresses this:
A)Assumptions.
B)Inference.
C)Aware.
D)Law.

Accepted Answer

Laws are explicit and overt components of a culture, as they are formally written and publicly accessible, making them clear and observable guidelines or rules within a society.

Question 14

The one item among the following that is not a cultural universal is:
A)Advertising.
B)Courtship.
C)Division of labor.
D)Sports.

Accepted Answer

Advertising is not a cultural universal. Cultural universals are elements, patterns, traits, or institutions that are common to all human cultures worldwide. While courtship, division of labor, and sports can be found in various forms across all societies, advertising, as understood in the modern sense, is not present in all cultures, especially not in societies without a market economy.

Question 15

For a minority seeking to move into the majority culture, the item of least concern should be:
A)Language and communication habits.
B)Dress and appearance.
C)Work habits and practices.
D)Artistic tastes and preferences.

Accepted Answer

Artistic tastes and preferences are generally of least concern when integrating into a majority culture, as they are more personal and subjective, and less likely to impact one's ability to function and be accepted in everyday societal and professional contexts compared to language, dress, and work habits.

Question 16

Customs and traditions are important because they give people:
A)Clues for acceptance into the group.
B)A sense of identity.
C)Ways to distinguish themselves from strangers.
D)Ways to feel comfortable.

Accepted Answer

Customs and traditions provide a sense of identity by connecting individuals to their cultural heritage and community.

Question 17

The trauma of culture shock may be most evident in persons when they experience:
A)Homesickness.
B)Dislike of the host culture.
C)Loss of reference points/groups.
D)Inability to learn the local language.

Accepted Answer

Culture shock often manifests most significantly through the loss of familiar reference points and social groups, which can lead to feelings of disorientation and isolation in a new cultural setting.

Question 18

"Cognitive flex" does not refer to a person's ability to:
A)Alter their dress to suit local customs.
B)Accept new ideas, beliefs, and experiences.
C)Accept cultural differences.
D)Be flexible in outlook and attitudes.

Accepted Answer

"Cognitive flex" refers to the mental ability to switch between thinking about two different concepts, and to think about multiple concepts simultaneously. It involves being flexible in thinking and adapting to new situations or information, particularly in terms of ideas, beliefs, experiences, and attitudes. Altering one's dress to suit local customs is more about social awareness and adaptability, not directly related to cognitive flexibility.

Question 19

Select the least-appropriate completion of the following statement: Transitional experiences­ may be triggered by:
A)Divorce.
B)Death of a close friend or relative.
C)Relocation assignment.
D)Foreign visitors.

Accepted Answer

Transitional experiences are significant life events that necessitate adjustment and adaptation, such as divorce, death of a loved one, or relocation. Foreign visitors, while potentially impactful, generally do not trigger the same level of personal transition as the other options listed.

Question 20

The following will not foster acculturation in a different environment:
A)Living in a cultural compound with one's own kind.
B)Being prepared for and informed about the host culture.
C)Being creative and experimental.
D)Being patient and realistic with self/others.

Accepted Answer

Living in a cultural compound with one's own kind tends to isolate individuals from the host culture, limiting interactions and opportunities for acculturation. The other options (B, C, D) are strategies that can help individuals adapt and integrate into a new culture.

Quiz 10: Navigating Intercultural Environments: Concepts and Strategies

Cultures, whether macro or micro, are dynamic and subject to alteration to meet human needs in different circumstances-change agents seek to facilitate _________________ change.

Among various change strategies is _ _ anal-ysis, which examines the driving and resisting factors for change within that percep-tual field or life space.

Organizational culture helps to give a company or agency, and its personnel, a sense of _________________.

In a multinational corporation with many subsidiaries overseas, the degree to which various entities within the system possess cultures that are similar or dissimilar is called cultural _________________ by Vern Terpstra.

The term _________________ describes the emerging work culture during this post-/ super-industrial stage of human development-that is, a work environment dominated by information processing and service.

Of the following persons, select the one type least likely to benefit from cross-cultural learning:

Management increasingly is responding to the needs of a multicultural workforce and market.Select the least-relevant strategy to accomplish this:

As our thinking is culturally conditioned, select the most effective approach to employee training from among the following possibilities:

Among the following characteristics to observe in a foreign culture, the most impor-tant to analyze is:

The least important way to get a fix on a people's norms and values is to analyze:

Of the following systems approaches to cultural analysis, by far the most significant is:

In a bureaucratic culture, choose the item least likely to be a concern to administrators:

Some things in a culture are explicit and overt.Choose the word that best expresses this:

The one item among the following that is not a cultural universal is:

For a minority seeking to move into the majority culture, the item of least concern should be:

Customs and traditions are important because they give people:

The trauma of culture shock may be most evident in persons when they experience:

"Cognitive flex" does not refer to a person's ability to:

Select the least-appropriate completion of the following statement: Transitional experiences may be triggered by:

The following will not foster acculturation in a different environment:

Quiz 10: Navigating Intercultural Environments: Concepts and Strategies

Cultures, whether macro or micro, are dynamic and subject to alteration to meet human needs in different circumstances-change agents seek to facilitate _________________ change.

Among various change strategies is _________________ _________________ anal-ysis, which examines the driving and resisting factors for change within that percep-tual field or life space.

Organizational culture helps to give a company or agency, and its personnel, a sense of _________________.

In a multinational corporation with many subsidiaries overseas, the degree to which various entities within the system possess cultures that are similar or dissimilar is called cultural _________________ by Vern Terpstra.

The term _________________ describes the emerging work culture during this post-/ super-industrial stage of human development-that is, a work environment dominated by information processing and service.

Of the following persons, select the one type least likely to benefit from cross-cultural learning:

Management increasingly is responding to the needs of a multicultural workforce and market.Select the least-relevant strategy to accomplish this:

As our thinking is culturally conditioned, select the most effective approach to employee training from among the following possibilities:

Among the following characteristics to observe in a foreign culture, the most impor-tant to analyze is:

The least important way to get a fix on a people's norms and values is to analyze:

Of the following systems approaches to cultural analysis, by far the most significant is:

In a bureaucratic culture, choose the item least likely to be a concern to administrators:

Some things in a culture are explicit and overt.Choose the word that best expresses this:

The one item among the following that is not a cultural universal is:

For a minority seeking to move into the majority culture, the item of least concern should be:

Customs and traditions are important because they give people:

The trauma of culture shock may be most evident in persons when they experience:

"Cognitive flex" does not refer to a person's ability to:

Select the least-appropriate completion of the following statement: Transitional experiences­ may be triggered by:

The following will not foster acculturation in a different environment:

Among various change strategies is _ _ anal-ysis, which examines the driving and resisting factors for change within that percep-tual field or life space.

Select the least-appropriate completion of the following statement: Transitional experiences may be triggered by: