Question 1

Managers are often referred to as

Accepted Answer

Managers are responsible for making decisions that can impact the success of their organization. They are expected to analyze data, evaluate alternatives, and make informed choices that will benefit the company. In today's complex business environment, managers face many challenges and opportunities, so effective decision-making is a critical skill for success.

Question 2

Programmed decisions are made in response to ____ organizational problems.

Accepted Answer

Programmed decisions are routine decisions that are made in response to recurring organizational problems. These decisions are typically made by following established policies, procedures, or rules, and they are often automated to increase efficiency and consistency. Examples of programmed decisions might include how to handle customer complaints, how to process payroll, or how to order supplies.

Question 3

Individuals with a conceptual decision-making style are more socially oriented than those with an analytical style.

Accepted Answer

Individuals with a conceptual decision-making style tend to focus more on interpersonal relationships and social implications of their decisions, whereas those with an analytical style tend to prioritize data and logical reasoning.

Question 4

If your instructor has an attendance policy,she/he is using a(n)

Accepted Answer

A programmed decision is a decision that is made using a set of established rules or guidelines. In this case, the instructor has a set attendance policy that they consistently apply, making it a programmed decision.

Question 5

Choosing between a differentiation strategy and an overall cost leadership strategy is an example of

Accepted Answer

When choosing between a differentiation strategy and an overall cost leadership strategy, it is a decision that needs to be made based on the company's goals and financial capabilities. It is not merely a plan, objective or alternative but rather a strategic decision that will have a significant impact on the company's future success. Therefore, the best answer is D - a decision.

Question 6

____ decisions are associated with decision rules.

Accepted Answer

Programmed decisions are associated with decision rules, which are predetermined guidelines for decision-making. These decisions are routine and repetitive, and typically involve straightforward problems with clearly identifiable solutions. Nonprogrammed decisions, on the other hand, are unique and require careful analysis and judgment as they do not have established decision rules. Ill-structured and novel decisions are also nonprogrammed, but for different reasons. Ill-structured decisions are complex and poorly defined, while novel decisions are entirely new and without precedent.

Question 7

Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension.Colleen,the manager,has just decided to suspend one of her shift employees for violating this policy.This is an example of

Accepted Answer

The decision to suspend the employee for violating the attendance policy is a programmed decision, which means it involves a standardized and routine response to a recurring situation. The policy clearly outlines the consequences of repeated absences, and therefore the manager's decision is based on pre-established guidelines.

Question 8

The classical model of decision-making works best in organizations that are made up of groups with diverse interests,goals,and values.

Accepted Answer

The answer of The classical model of decision-making works best...

Question 9

Administrative and political decision making procedures and intuition have been associated with high performance in unstable environments in which decisions must be made rapidly and under more difficult conditions.

Accepted Answer

Administrative and political decision making procedures and intuition have been found to be effective in unstable environments with time constraints and high uncertainty, leading to high performance.

Question 10

Nordstrom Department Store's "No questions asked - Return's Policy" is an example of a(n)

Accepted Answer

A programmed decision is a routine or repetitive decision that can be handled using a well-defined method or procedure. Nordstrom's return policy is a standard procedure that is applied consistently, making it a programmed decision.

Question 11

One area where speed is not particularly crucial is when an organization faces a crisis.

Accepted Answer

Speed is crucial during a crisis as quick action and decision-making can help mitigate the damage and prevent further problems. Delayed or slow responses can worsen the situation and lead to long-term consequences.

Question 12

Mark,a production manager at Kaylie's Kookware,recently chose to schedule his workers to work overtime.His alternative was to hire more workers.He is now monitoring the consequences of his choice.This is an example of

Accepted Answer

The scenario describes Mark making a decision regarding scheduling his workers and then monitoring the consequences of that decision. This falls under the category of decision-making, which involves evaluating and choosing from among a set of alternatives. While the other functions (planning, organizing, controlling, and leading) may play a role in the overall process, the primary focus here is on Mark's decision-making.

Question 13

Groupthink refers to the tendency of people in groups to suppress contrary opinions.

Accepted Answer

Groupthink occurs when individuals in a group conform to the majority opinion and suppress their own unique opinions or ideas, often resulting in flawed decision making.

Question 14

Good intuitive decision making is based on an ability to recognize patterns at lightning speed.

Accepted Answer

Good intuitive decision making involves recognizing patterns quickly and efficiently in order to make a decision based on previous experience or knowledge.

Question 15

When managers look for information that supports their existing instinct or point of view,avoiding information that contradicts it,they are justifying past decisions.

Accepted Answer

This behavior is known as confirmation bias, where individuals favor information that confirms their preexisting beliefs or hypotheses, rather than justifying past decisions.

Question 16

Managers should be asking questions such as "What is the urgency of the problem?" during the development of alternatives stage of managerial decision-making.

Accepted Answer

During the development of alternatives stage, managers focus on generating possible solutions rather than assessing the urgency of the problem, which is typically considered during the problem identification stage.

Question 17

____ is a vital part of good management because decisions determine how the organization solves its problems,allocates resources,and accomplishes its goals.

Accepted Answer

Good decision making is critical for effective management because decisions impact a wide range of organizational activities, including problem-solving, resource allocation, and goal achievement. Making well-informed and thoughtful decisions is an essential skill for managers who want to lead their organizations to success.

Question 18

Which of the following is a choice made from available alternatives?

Accepted Answer

A decision is a choice made from available alternatives. Plans, goals, tactics, and strategies are all components of making a decision, but they are not the decision itself.

Question 19

____ refers to the process of identifying problems and then resolving them.

Accepted Answer

The process of identifying problems and taking necessary steps to resolve them is a key aspect of the decision-making function of management. Planning involves setting goals and objectives, organizing involves arranging resources to achieve those goals, leading involves directing and motivating employees, controlling involves monitoring performance to ensure that goals are being met, but none of those functions alone focus solely on identifying and resolving problems.

Question 20

Studies show that electronic brainstorming generates about 20 percent fewer ideas than traditional brainstorming.

Accepted Answer

Studies generally show that electronic brainstorming can generate more ideas than traditional brainstorming due to reduced production blocking and social loafing.

Quiz 6: Managerial Decision Making