An important emphasis of a Six Sigma program is to
A) prevent problems.
B) punish employees who perform sloppy work.
C) minimize the behavioral aspects of achieving high quality.
D) base quality standards on individual differences.

Question

Quizplus · Accepted Answer

The primary focus of a Six Sigma program is to prevent problems before they occur by implementing processes and procedures that ensure high-quality output. Punishing employees or minimizing behavioral aspects are not the main objectives of Six Sigma, and quality standards should be based on consistent, measurable criteria rather than individual differences.

An Important Emphasis of a Six Sigma Program Is to