Which one of the following is an example of downward communication?
A) open-door policy
B) complaint program
C) town-hall meeting
D) a message from the CEO sent to all employees

Question

Quizplus · Accepted Answer

Downward communication refers to the flow of information from higher-level managers to lower-level employees. A message from the CEO sent to all employees represents this type of communication. Options A, B, and C all refer to forms of upward communication, where employees communicate with higher-level managers.

Which One of the Following Is an Example of Downward