Question 1

Establishing and staffing an internal help desk is one of the most effective means of support.

Accepted Answer

Establishing and staffing an internal help desk allows for a dedicated team to provide efficient, personalized support to employees within an organization. This can lead to faster issue resolution and increased productivity for employees.

Question 2

Which of the following should be included when documenting current network setup?

Accepted Answer

Documenting the types of clients on the network is important because it helps to identify the devices that require access and their security needs. A and D are irrelevant to documenting the current network setup, and B is not necessary information for documentation.

Question 3

Intel recommends that once the ROI model is complete, larger organizations should return to step ____.

Accepted Answer

Intel recommends that once the ROI model is complete, larger organizations should return to step 1 to reassess and refine their approach based on the insights gained.

Question 4

Which organization would most likely not benefit from the introduction of a wireless LAN?

Accepted Answer

A business that is rapidly losing market share and has changed CEOs three times in the last 18 months is likely struggling financially and may not have the resources to invest in a wireless LAN. Additionally, if the company is in a state of flux, introducing new technology may not be a top priority.

Answer: B, C, D
 A business that has captured a niche in the marketplace and currently has no serious competitors would benefit from the introduction of a wireless LAN as it would allow them to streamline their operations and potentially increase productivity. An organization that is fighting a fierce battle with its competitors would also benefit from a wireless LAN as it could give them a competitive edge. Overall, any organization that implements a wireless LAN in a strategic manner can benefit from increased connectivity and flexibility.

Question 5

According to NOP-World Technology, ____ percent of end users said that a WLAN improves their quality of life by increasing flexibility and productivity, and saving time.

Accepted Answer

87 percent of end users reported that a WLAN improves their quality of life by increasing flexibility and productivity, and saving time.

Question 6

What is the second step in the wireless LAN model developed by Intel?

Accepted Answer

The answer of What is the second step in the...

Question 7

When considering the number of users who will be associated with an access point, it is only necessary to count the number of users, not the type of work they do.

Accepted Answer

The type of work users do is important because different activities consume different amounts of bandwidth, affecting how many users an access point can effectively support.

Question 8

According to a study conducted by NOP World-Technology, wireless LANs enable users to be connected to network resources ____ additional hours per day.

Accepted Answer

The study conducted by NOP World-Technology found that wireless LANs enable users to be connected to network resources for an additional 1.75 hours per day.

Question 9

Wireless access to network resources can improve the quality and productivity of meetings.

Accepted Answer

Wireless access to network resources can allow for easy sharing of documents, presentations, and other materials during meetings. This can improve collaboration, reduce waste from paper handouts, and increase productivity by allowing participants to quickly access information on their own devices.

Question 10

What do many industry experts believe is the greatest opportunity for business-process improvement at the beginning of the 21st century?

Accepted Answer

Extending network access to employees who are away from their desks is believed by many industry experts to be the greatest opportunity for business-process improvement at the beginning of the 21st century. This allows for greater flexibility and mobility in the workforce, leading to increased productivity and efficiency. Access to the Internet from employee's desks and providing wireless hotspots in rural communities are also important, but not as significant as extending network access to mobile employees.

Question 11

A(n) ____ provides wireless LAN service, for free or for a fee, from a variety of public areas, including coffee shops, public libraries, and airport lounges.

Accepted Answer

Hotspots are designated public areas where wireless internet service is available for free or for a fee. It is a type of infrastructure network that provides connectivity to devices equipped with Wi-Fi capabilities. Hotspots are commonly found in public places such as coffee shops, airports, train stations, hotels, and libraries.

Question 12

Early adopters of wireless LANs were sometimes called "racehorses".

Accepted Answer

Early adopters of wireless LANs were often referred to as "war drivers," not "racehorses." War driving involves searching for Wi-Fi wireless networks by a person in a moving vehicle, using a laptop or smartphone.

Question 13

____ should be considered when calculating ROI.

Accepted Answer

All of the above should be considered when calculating ROI. Customer satisfaction is important as it can lead to increased customer retention and loyalty, resulting in higher revenue over time. Implementation costs should be factored in as they can significantly impact the overall ROI. Training is also important as it can improve employee productivity and effectiveness, ultimately leading to cost savings and increased revenue.

Question 14

What is the single most important tool in any business?

Accepted Answer

The answer of What is the single most important tool...

Question 15

What is a disadvantage of thin access points?

Accepted Answer

The answer of What is a disadvantage of thin access...

Question 16

Several vendors are working on comprehensive network management solutions that integrate wireless networks into the same deployment, operations, and management as a wired network.

Accepted Answer

This statement is true. Many vendors are working on solutions that allow for comprehensive network management of both wireless and wired networks. This approach can be beneficial for organizations that want to streamline their network management processes and improve overall efficiency.

Question 17

When determining which standard to use, if there are other devices in the immediate area that use the 2.4GHz wireless spectrum, such as portable telephones and microwave ovens then the ____ standard, which uses the 5 GHz wireless spectrum, might be the best solution.

Accepted Answer

802.11a uses the 5 GHz wireless spectrum, which is less crowded than the 2.4 GHz spectrum used by 802.11b and 802.11g. This makes it less likely to experience interference from other devices in the immediate area that use the 2.4GHz wireless spectrum, such as portable telephones and microwave ovens. 802.11 pre-N is not a recognized standard, so it cannot be considered as an option.

Question 18

____ is considered a hard benefit.

Accepted Answer

Cost reduction is considered a hard benefit because it has a clear and measurable impact on the bottom line of a business. It can be easily quantified and directly affects the financial performance of a company.

B, C, and D are considered soft benefits because they are more intangible and subjective in nature. While they may have a positive impact on a company's overall performance and employee morale, they are more difficult to measure and quantify.

Question 19

Only in areas where low bandwidth is acceptable or an ad hoc wireless network will be used should ____ networks be considered.

Accepted Answer

802.11b has a lower bandwidth compared to other options, but it is still suitable for basic internet browsing and email communication. It is also more widely available and cheaper than other options, making it a more practical choice for low bandwidth or ad hoc wireless networks. The other options listed have higher bandwidth but may not be necessary or practical for certain situations.

Question 20

____ generates low interference.

Accepted Answer

Wood generates low interference compared to materials like wire mesh in glass, the human body, and concrete, which can significantly impede or alter signal transmission.

Quiz 6: Planning and Deploying a Wireless LAN