Socio-technical systems theory asserts that organizations should choose specific kinds of control systems that match the technical nature of the work process.

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Socio-technical systems theory emphasizes the importance of aligning organizational control systems with the technical aspects of work processes to achieve optimal performance and effectiveness. This approach acknowledges the interdependence of social and technical factors in shaping work processes and highlights the need for a holistic perspective in managing complex systems. Therefore, organizations should choose control systems that are compatible with the technical demands of their work processes to enable smooth integration of work activities and effective coordination of resources.

Socio-Technical Systems Theory Asserts That Organizations Should Choose Specific Kinds