________ is an ongoing and constant effort by all of an organization's functions to find new ways to improve the quality of its goods and services.
A) Reengineering
B) Restructuring
C) Total quality management
D) Socio-technical systemization

Question

Quizplus · Accepted Answer

Total quality management involves all of an organization's functions working together to continuously improve the quality of its goods and services. This is an ongoing and constant effort, rather than a one-time restructuring or reengineering initiative. Socio-technical systemization is a separate approach that focuses on optimizing the interaction between people and technology to improve organizational performance.

________ Is an Ongoing and Constant Effort by All of an Organization's