The sales division has been having difficulty working with the accounting staff. The accounting staff views the sales staff as arrogant and bossy. The sales staff views the accounting staff as stingy and unfriendly. The BEST technique for the organization to use in order to help the work interactions of these two groups is ________.
A) organizational mirroring
B) process consultation
C) avoidance between functions
D) organization confrontation

Question

Quizplus · Accepted Answer

Organizational mirroring is a technique where two groups reflect on each other's perceptions and behaviors to improve understanding and collaboration, making it suitable for resolving the described conflict.

The Sales Division Has Been Having Difficulty Working with the Accounting