John Black, a management consultant, successfully implemented an MBO program on his first consulting job. He now recommends MBO to all his clients. In so doing, what aspect of organizational design would the textbook say he is ignoring?
A) the latest techniques for solving problems
B) the principles of contingency theory
C) the external environment of the organization
D) the internal environment of the organization

Question

Quizplus · Accepted Answer

John Black is ignoring contingency theory, which suggests that every situation requires a unique approach and that there is no one-size-fits-all solution. While MBO may have worked in his first consulting job, it may not be the best fit for all of his clients' situations. Ignoring contingency theory can lead to ineffective solutions and missed opportunities for organizational improvement.

John Black, a Management Consultant, Successfully Implemented an MBO Program