Question 1

The important decisions made on the title of the Star Wars movie or purchasing the McDonald name for $2.7 million were examples of:
A) the supremacy of data and research.
B) the garbage can model.
C) intuitive decision making.
D) problem consensus.

Accepted Answer

These examples both involve creative decisions where data and research may not provide clear guidance. The decision makers likely relied on their intuition and personal judgement to make the final call. Therefore, intuitive decision making is the best fit.

Question 2

The management science model for decision making is best to use when:
A) problems are unanalyzable, and problem consensus is high.
B) problems are analyzable and measurable, and parties involved agree on goals.
C) solution knowledge is low, and problem consensus is low.
D) solution knowledge is low, and problems can't be structured logically.

Accepted Answer

The management science model is best used when problems are analyzable and measurable, and parties involved agree on goals. This model involves the use of quantitative data and mathematical models to come up with solutions, and it is most effective when the problem can be broken down into smaller parts that can be analyzed and solved systematically. Additionally, the parties involved must have a clear understanding of the problem and agree on what the desired outcome should be in order for the model to be effective. The other options do not meet these criteria and therefore are not the best choice for using the management science model.

Question 3

Which step in the rational approach immediately follows developing alternative solutions?
A) Evaluate alternatives
B) Diagnose the problem
C) Implement an alternative to test its viability
D) Implement the chosen alternative

Accepted Answer

After developing alternative solutions, the next step in the rational approach is to evaluate each of the alternatives to determine which one is the best course of action to take. This involves weighing the pros and cons of each alternative and considering factors such as feasibility, cost, and potential outcomes. Once an alternative has been chosen, the next steps involve implementing and monitoring the chosen solution.

Question 4

Which of the following is not recognized as a constraint and trade-off during nonprogrammed decision making?
A) Personal constraints
B) Environmental constraints
C) Bounded rationality
D) Organizational constraints

Accepted Answer

The answer of Which of the following is not recognized...

Question 5

When Tom Smith, CEO of Food Lion reads Modern Grocer, visits other grocery stores to compare prices, and reviews daily sales figures, he is doing activities in which of the following steps of the rational approach?
A) Monitor the decision environment
B) Define the decision problem
C) Specify decision objectives
D) Diagnose the problem

Accepted Answer

Monitoring the decision environment involves gathering information about the market, industry, competitors, and other factors that may affect the decision-making process. Tom Smith's actions of reading Modern Grocer, visiting other grocery stores and reviewing daily sales figures are all indicative of monitoring the decision environment.

Question 6

Management science works best for decisions when problems:
A) are vague.
B) have unknown variables.
C) are analyzable.
D) are qualitative and cannot be quantified.

Accepted Answer

Management science involves using mathematical and quantitative tools to analyze and solve problems. Therefore, it works best for decisions when problems are analyzable and can be quantified. Problems that are vague or qualitative may not lend themselves well to the use of management science techniques. Unknown variables can be incorporated into the quantitative analysis, but the problem must still be analyzable in order for management science to be effective.

Question 7

Intuitive decision processes would work best when which of the following factors were dominant:
A) managers can use networked computer databanks for analysis.
B) there are few alternatives available.
C) experience with similar decisions is extensive, and has been successful.
D) a manager must make the decision alone.

Accepted Answer

Intuitive decision processes rely on the manager's past experience and successful decision-making in similar situations. Therefore, when experience with similar decisions is extensive and has been successful, intuitive decision-making is likely to be the most effective.

Question 8

The stage in which alternative courses of action are considered and one is chosen and implemented is:
A) the first 3 steps of the rational approach, called problem recognition.
B) the last 4 steps of the rational approach, called problem solution.
C) programmed decision.
D) bounded rationality.

Accepted Answer

The last 4 steps of the rational approach, called problem solution, involve identifying alternative courses of action, evaluating them, choosing the best option, and implementing it. Therefore, option B is the correct answer. Option A is incorrect because problem recognition is the first step in the rational approach. Option C is incorrect because programmed decision is a decision that is made automatically based on previously established rules or protocols. Option D is incorrect because bounded rationality refers to the idea that decision-making is limited by cognitive, time, and resource constraints.

Question 9

Which stage of the organizational decision making process occurs when alternative courses of action are considered and one alternative is selected and implemented?
A) Problem consensus stage
B) Problem identification stage
C) Problem solution stage
D) Problem generation stage

Accepted Answer

The problem solution stage is where alternative courses of action are considered and one alternative is selected and implemented. Option A is incorrect as problem consensus stage is not a stage of organizational decision making. Option B is incorrect as problem identification stage is the stage where the problem is identified and defined. Option D is incorrect as problem generation stage is where the problem is discovered and recognized.

Question 10

Which of the following is the step in the decision making process in which the manager digs below the surface to analyze the cause of the problem?
A) Define the decision problem
B) Monitor the decision environment
C) Specify decision objectives
D) Diagnose the problem

Accepted Answer

Diagnosing the problem involves examining the causes and underlying issues related to the decision problem. This step is important in order to develop effective solutions and prevent the problem from recurring.

Question 11

A small university department was comprised of six male faculty members. During faculty meetings when the department was faced with a difficult decision, a faculty member would suggest they take a break. During the break, four faculty would adjourn to the coffee room and agree on the decision that would be made. This is an example of:
A) bounded rationality.
B) intuitive decision making.
C) a coalition.
D) crisis decision making.

Accepted Answer

This is an example of a coalition, where a subgroup within a larger group forms to make a decision. The four faculty members who adjourn to the coffee room are forming a coalition to make a decision without the input or agreement of the other two faculty members.

Question 12

Bounded rationality:
A) should be avoided.
B) involves an 8-step decision making process, including both problem identification and problem solution.
C) proves to us that even when time and resources are limited, we should quantify as much as possible to weigh all alternatives correctly.
D) describes how decisions actually have to be made under severe time and resource constraints.

Accepted Answer

Bounded rationality recognizes the reality that decision-making often has to occur under severe time and resource constraints. It acknowledges that decision-makers cannot always gather and process all relevant information before making a decision. Instead, they focus on the most important and relevant factors and simplify the decision-making process.

Question 13

Intuitive decision making uses ____ to make decisions.
A) logic
B) judgment
C) explicit reasoning
D) a systematic approach

Accepted Answer

Intuitive decision making relies on judgment and gut feelings rather than logic or explicit reasoning. It is a more subjective approach to decision making, but can be effective in situations where there is limited time or information available to make a decision.

Question 14

A company that uses a computerized system extensively in their production process from the design stage through the automatic ordering of raw materials through preparation for delivery would be using which type of organizational decision making?
A) Garbage can
B) Incremental process
C) Carnegie
D) Management science

Accepted Answer

The use of a computerized system for decision making in all stages of production indicates the use of Management Science, which relies heavily on quantitative methods and computer technology to make decisions. Garbage can refers to decision making characterized by disorder and messiness, incremental process refers to decision making that is gradual and ongoing, and Carnegie does not refer to a specific type of decision making.

Question 15

____ are repetitive and well-defined, and procedures exist for resolving the problem.
A) Programmed decisions
B) Incremental decisions
C) Nonprogrammed decisions
D) Irrational decisions

Accepted Answer

Programmed decisions are repetitive and well-defined, which means that they occur frequently and there are clear and established procedures for resolving them. These decisions can be made using standard rules, policies, or procedures, and they do not require a great deal of judgement or analysis. Examples of programmed decisions might include routine tasks such as ordering supplies, scheduling routine maintenance, or handling customer complaints.

Question 16

The Carnegie model of organizational decision making says that organizational decisions:
A) involve few managers because of the simplicity with which decisions are made.
B) use coalitions for the final choice.
C) avoid the pitfall of problemistic search.
D) uses coalitions only at lower levels of management.

Accepted Answer

The Carnegie model emphasizes the importance of coalitions in the decision-making process, as they bring together diverse viewpoints and help ensure that all relevant information is considered. The model also suggests that decision-making involves problemistic search, which involves exploring multiple alternatives and considering a range of factors before making a choice. The model does not suggest that decision-making is simple or involves few managers, nor does it suggest that coalitions are only used at lower levels of management.

Question 17

The rational approach to decision making involves all of the following steps except:
A) define the decision problem.
B) evaluate alternatives.
C) implement an alternative to test its viability.
D) diagnose the problem.

Accepted Answer

The rational approach to decision making involves defining the problem, diagnosing it, and evaluating alternatives, but implementing an alternative to test its viability is not typically part of the decision-making process itself.

Question 18

In the example given at KTM Fahrrad GmbH, a manufacturer in off-road motorcycles, what style decision making did Stefan Pierer use when moving KTM into the street bike market?
A) Intuitive
B) High velocity escalation
C) Marketing research, comparable to the rational approach
D) Scientific management

Accepted Answer

Stefan Pierer used an intuitive decision-making style when moving KTM into the street bike market, relying on his instincts and experience rather than extensive research or analysis.

Question 19

Which type of decision-making would typically be used to the extent possible in an objective process of selection of a new employee?
A) Inspiration and imitation
B) Carnegie model
C) Garbage can model
D) Rational approach

Accepted Answer

The rational approach is the most logical and objective decision-making process, which is based on carefully considering all the available evidence and relying on reason rather than emotion or personal biases. This approach is commonly used in the selection process of a new employee, as it requires a thorough evaluation of the candidate's qualifications, skills, and experience against pre-established criteria. Therefore, the rational approach would be the most appropriate type of decision-making to use in this context.

Question 20

The first four steps of the rational approach to decision making are specifically designed to help a manager:
A) follow the scientific method.
B) devise a problem solution.
C) evaluate alternative solutions.
D) identify the problem.

Accepted Answer

The first four steps of the rational approach to decision making are identify the problem, define the problem, develop alternative solutions, and evaluate alternative solutions. These steps are specifically designed to help a manager identify and define the problem at hand before moving on to finding and evaluating potential solutions.

Quiz 12: Decision Making Processes

The important decisions made on the title of the Star Wars movie or purchasing the McDonald name for $2.7 million were examples of:

The management science model for decision making is best to use when:

Which step in the rational approach immediately follows developing alternative solutions?

Which of the following is not recognized as a constraint and trade-off during nonprogrammed decision making?

When Tom Smith, CEO of Food Lion reads Modern Grocer, visits other grocery stores to compare prices, and reviews daily sales figures, he is doing activities in which of the following steps of the rational approach?

Management science works best for decisions when problems:

Intuitive decision processes would work best when which of the following factors were dominant:

The stage in which alternative courses of action are considered and one is chosen and implemented is:

Which stage of the organizational decision making process occurs when alternative courses of action are considered and one alternative is selected and implemented?

Which of the following is the step in the decision making process in which the manager digs below the surface to analyze the cause of the problem?

Bounded rationality:

Intuitive decision making uses ____ to make decisions.

A company that uses a computerized system extensively in their production process from the design stage through the automatic ordering of raw materials through preparation for delivery would be using which type of organizational decision making?

____ are repetitive and well-defined, and procedures exist for resolving the problem.

The Carnegie model of organizational decision making says that organizational decisions:

The rational approach to decision making involves all of the following steps except:

In the example given at KTM Fahrrad GmbH, a manufacturer in off-road motorcycles, what style decision making did Stefan Pierer use when moving KTM into the street bike market?

Which type of decision-making would typically be used to the extent possible in an objective process of selection of a new employee?

The first four steps of the rational approach to decision making are specifically designed to help a manager: