Van Poolen and Associates Has Been a Successful Mid-Sized, Full-Service

Van Poolen and Associates has been a successful mid-sized, full-service advertising agency for more than two decades. In an attempt to serve its clients more efficiently in a competitive marketplace, the agency has changed its compensation package to include payment based on results. If the client agrees, what results must Van Poolen and Associates not agree to?

A) Increasing brand awareness
B) Generating sales increases versus previous year
C) Changing target consumer attitude toward brand
D) Flex-pay following in-market performance measures