Robert Rennie, the Chief Operating Officer of Clearwater Industrial Products, is interviewed by TV reporters about recent allegations that the company has been dumping toxic waste into a stream.According to Mintzberg, Robert is performing the managerial role of
A)liaison.
B)spokesperson.
C)disturbance handler.
D)disseminator.
E)negotiator.

Question

Quizplus · Accepted Answer

In this scenario, Robert Rennie is acting as a spokesperson for Clearwater Industrial Products. As a spokesperson, he is representing the company to the external world, particularly in addressing allegations and communicating the company's stance or actions to the public and media. Mintzberg's managerial roles categorize the spokesperson role as one where managers are responsible for transmitting information about the organization to outsiders.