Question 1

Related to self-disclosure, those of us who "wear our hearts on our sleeves" are called
_______________________.

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Question 2

Roles that help the interpersonal functioning in the group are called _____________________ roles.

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Question 3

___________________ behavior is defined as that behavior which occurs when an individual perceives threat or anticipates threat in the group.

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Question 4

The philosopher ____________ encouraged people to take moderation in all things.

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Question 5

O'Hair, Friedrich, and Shaver (1995) identify six components of effective communication skills. List the six components and discuss why they are important to small group communication.

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Question 6

In addition to regional dialects and methods of pronunciation, list the five major factors of vocal cues.

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Question 7

Consider the following situation: You are the parent of four-year-old Sarah, who is riding her bicycle in your gravel driveway. Your daughter tries to turn the bike around, slips and falls on the gravel and starts to cry.
A) Describe Gibbs' six defensive and supportive communication climates.
B) Using the above situation, provide a communication example that accurately reflects each of the communication climates. Evaluation, for example, might be characterized by: "What a dumb move that was, Sarah!"

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Question 8

Tubbs offers practical tips on how to improve listening skills. List and discuss four tips.

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Question 9

Your small group communication instructor wants you to teach the class some practical tips for communicating effectively by developing an acronym. Identify four rules that form an acronym. Explain what each letter stands for.

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Question 10

Communication can be implicitly and explicitly disconfirming or confirming. Define the four patterns and provide an example that illustrates each one.

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Question 11

What is the difference between a fact and an inference? In addition to explaining the difference, write four facts and four accompanying inferences.

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Question 12

Using examples, distinguish between "idea killers" and "igniter phrases."

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Question 13

The text provides ten guidelines for determining the appropriateness of self-disclosure. List and describe six of the ten.

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Question 14

List and define four group task roles, four group building and maintenance roles, and four individual roles.

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Question 15

Identify examples of how the characters use the following to communicate effectively: (1) use of space, (2) vocal cues, (3) eye contact, (4) physical appearance
B. Think about the relationship between Monica and Phoebe. Diagram their relationship via the Johari Window. Provide a rationale for your answer.
C. Would you say that the communication between Monica and Phoebe is primarily defensive or supportive? What supportive and defensive climates are apparent? Support your answer.
D. The text discusses four specific language-related problems that frequently plague groups. What examples can you find in this program that relate to one or more of these problems?
E. Group participants enact a variety of roles. The text refers to task, maintenance, and individual or selfserving roles. Take three characters and identify one or more roles you see him/her enact. Define the role.
Use sample dialogue to support your choice

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Question 16

In the section of Chapter 2 on ethical considerations, Tubbs identifies several philosophers and their guiding principles. Which one of these principles appeals to you most? Why? Which one of these principles appeals to you least? Why?

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Question 17

At the end of Chapter 2 Senator John McCain describes his experience as a POW. One of his statements is, "Nothing crushes your spirit more effectively than solitary confinement."
A) What is the role of communication in Senator McCain's account of solitary confinement?
B) How does his statement above relate to the concepts presented in Chapter 2?

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Quiz 2: Communication Processes

Related to self-disclosure, those of us who "wear our hearts on our sleeves" are called _______________________.