Dealing with complaints in a systematic approach includes:
A) admitting managers mistakes when they are found.
B) allowing a cooling-off period prior to addressing the complaint.
C) providing an open forum for discussing the complaint with team members.
D) dealing with the individual who filed the complaint in a manner that discourages future complaints.

Question

Quizplus · Accepted Answer

Admitting mistakes when they are found is part of a transparent and accountable approach to handling complaints, which can help in resolving issues effectively and maintaining trust.

Dealing with Complaints in a Systematic Approach Includes