Question 1

Improving the linkage between work and rewards is a strategy shown in the text to address deficiencies in:
A) innovation
B) role clarity
C) creativity
D) task skills

Accepted Answer

The answer of Improving the linkage between work and rewards...

Question 2

Individual creativity has the following nature:
A) It emphasizes lateral thinking
B) It emphasizes vertical thinking
C) It prefers nonprovocative pathways
D) It is not either lateral or vertical in nature and focuses on the big picture rather than one element at a time

Accepted Answer

Individual creativity typically emphasizes lateral thinking, which involves coming up with novel connections between unrelated concepts or ideas. This type of thinking encourages exploring new and unconventional pathways, rather than sticking to traditional or expected routes. Vertical thinking, on the other hand, involves breaking down a problem into smaller parts and focusing on finding a solution one step at a time. While both types of thinking can be useful, individual creativity often relies more heavily on lateral thinking.

Question 3

Goal-setting is said to require subordinate effort that is characterized in ways that include:
A) self-sacrifice of leaders
B) brainstorming
C) peak effort
D) intelligence

Accepted Answer

Goal-setting often requires peak effort from subordinates to achieve the set objectives, emphasizing the need for high levels of commitment and performance.

Question 4

According to a study cited in the text regarding when motivation is lacking, the single most important factor in the retention of employees at the transactional level is:
A) their remuneration or salary
B) their colleagues or peers
C) the quality of supervision
D) the quality of the job in terms of its depth

Accepted Answer

The quality of supervision is highlighted as the single most important factor in retaining employees when motivation is lacking, according to the study mentioned. Effective supervision can significantly impact an employee's job satisfaction and commitment to the organization.

Question 5

The most obvious source of cooperation and cohesiveness is:
A) the work structure itself
B) the psychological stability of the group
C) whether the job is political in nature
D) how long the group has worked on the project at hand

Accepted Answer

The work structure itself, such as clear goals, roles, and communication channels, can provide a foundation for collaboration and unity within a group.

Question 6

The degree to which the organization is aligned with its stakeholders is known as:
A) cooperation and cohesiveness
B) the organization of the work
C) external coordination
D) subordinate effort

Accepted Answer

External coordination refers to the level of collaboration and communication between an organization and its stakeholders. This alignment is essential for the organization to understand the needs and expectations of its stakeholders and to respond accordingly. Cooperation and cohesiveness, the organization of the work, and subordinate effort are important factors but are not directly related to stakeholder alignment.

Question 7

Leaders should consider the following practical strategy to remedy organizational deficiencies caused by lack of innovation and creativity:
A) improving role modeling
B) improving group rewards
C) creating the role of an advisory board
D) stimulating friendly competition as well as team synergy

Accepted Answer

Stimulating friendly competition and team synergy can foster an environment that encourages innovation and creativity, as it motivates individuals to think outside the box while collaborating effectively.

Question 8

Cutting service levels is one of the strategies to exercise when the following happens:
A) Role clarity is ambiguous
B) There is a lack of resources or support
C) The effort of subordinates is lackluster or inadequate
D) Cohesiveness and cooperation are weak

Accepted Answer

Cutting service levels may be necessary when there is a lack of resources or support, as it can help to alleviate the strain on the available resources and ensure that service levels are maintained at a sustainable level. However, it should be done with caution and consideration to avoid negatively impacting customer satisfaction or loyalty. Cutting service levels in response to the other scenarios listed (ambiguous role clarity, inadequate effort, weak cohesiveness/cooperation) may not be the most effective or appropriate approach.

Question 9

A process that requires all types of business decisions to be statistically data-driven, including the setting of goals and strategy in every area of business activity, is called:
A) strategic analysis
B) decisive statistics
C) linear statistics
D) analytics

Accepted Answer

The process described in the question is called analytics. Analytics is the use of statistical and quantitative methods to analyze data and make decisions based on the results. It involves collecting data, analyzing it, and using the insights gained to make informed decisions about business strategy and operations. Analytics is used in every area of business activity, from marketing and sales to finance and operations.

Question 10

When a leader is focused on setting goals that are balanced and related to important aspects of performance, it is important to consider all three metacategories for goals, including the following:
A) Balanced scorecard goals are used when the company is attempting to earn the Bowerman award
B) Organizational alignment goals are used when leaders are most concerned about remaining innovative
C) Follower development goals are most pronounced for lower-level supervisors
D) Technical performance goals are emphasized when a leader is new to the job

Accepted Answer

The answer of When a leader is focused on setting...

Question 11

Goal-setting requires a general understanding of organizational perspectives, including the organization's environment. What organizational perspectives should be taken into consideration?

Accepted Answer

The answer of Goal-setting requires a general understanding of organizational...

Question 12

What are the types of constraints that leaders need to assess?

Accepted Answer

The answer of What are the types of constraints that...

Question 13

How does the case of 3M demonstrate what can contribute to downward ranking of a company as an innovative company?

Accepted Answer

The answer of How does the case of 3M demonstrate...

Question 14

Describe three of the four characteristics given in the text as critical for all goal-setting activities.

Accepted Answer

The answer of Describe three of the four characteristics given...

Question 15

What is the meaning of "the organization of work?" What are the important dimensions of the organization of work?

Accepted Answer

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Quiz 9: The Goals Approach and Assessment of Results

Improving the linkage between work and rewards is a strategy shown in the text to address deficiencies in:

Individual creativity has the following nature:

Goal-setting is said to require subordinate effort that is characterized in ways that include:

According to a study cited in the text regarding when motivation is lacking, the single most important factor in the retention of employees at the transactional level is:

The most obvious source of cooperation and cohesiveness is:

The degree to which the organization is aligned with its stakeholders is known as:

Leaders should consider the following practical strategy to remedy organizational deficiencies caused by lack of innovation and creativity:

Cutting service levels is one of the strategies to exercise when the following happens:

A process that requires all types of business decisions to be statistically data-driven, including the setting of goals and strategy in every area of business activity, is called:

When a leader is focused on setting goals that are balanced and related to important aspects of performance, it is important to consider all three metacategories for goals, including the following:

Goal-setting requires a general understanding of organizational perspectives, including the organization's environment. What organizational perspectives should be taken into consideration?

What are the types of constraints that leaders need to assess?

How does the case of 3M demonstrate what can contribute to downward ranking of a company as an innovative company?

Describe three of the four characteristics given in the text as critical for all goal-setting activities.

What is the meaning of "the organization of work?" What are the important dimensions of the organization of work?