Greiner's model (in the chapter on an in-depth structural perspective) includes a fifth phase called 'cooperation' and a subsequent revolution/crisis period. This period of crisis has no name but is marked with a question mark. Which of the following claims does not match how this fifth phase and subsequent revolution/crisis are described in the textbook?
A) The increased emphasis on horizontal coordination and teamwork increases the risk of deteriorating psychological health and burnout.
B) The fifth crisis/revolution includes the creation of new programs that support employees and give them room to reflect.
C) Heavy and inefficient vertical coordination leads to distance and lack of trust between business managers and the techno structure.
D) Greiner developed the model in the 1970s and given subsequent development he can be said to have got it right in his description of this crisis.
Correct Answer:
Verified
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