A quality improvement committee is reviewing discharge surveys. Results show that patients and their families have difficulty finding departments and areas of the hospital. What action by the committee would best address this concern for the organization?

Question

Quizplus · Accepted Answer

Successful organizations respect the input of all disciplines when searching for solutions for problems. Continuing to gather data delays solving a problem. There is no indication that verbal directions will solve the problem; additional measures may be required. Merely providing additional light may not solve the problem-multi-language signs or even remodeling may be identified by the committee as being needed.

A Quality Improvement Committee Is Reviewing Discharge Surveys