A (n) _____ serves as a neutral party within an organization and provides conflict resolution and problem-solving services.

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An ombud, also known as an ombudsman, serves as a neutral party within an organization and provides conflict resolution and problem-solving services. A mediator also performs a similar role but is typically called in specifically to help parties in a dispute reach a mutually acceptable agreement. Attorneys and conflict managers may also be involved in conflict resolution, but their roles are generally more focused on legal strategy or organizational policy rather than neutral problem-solving.

A (N) _____ Serves as a Neutral Party Within an Organization